What are the responsibilities and job description for the Driver Recruiter position at Ascend?
Ascend and our affiliates—DTS, DSD, and Fuchs—are shaping the future of regional truckload transportation by combining smart technology with a deep commitment to efficiency and fairness. Our goal is to provide shippers with high-performance solutions while fostering an inclusive workplace where drivers can thrive, achieve their goals, and maintain a strong work-life balance.
PURPOSE
The Driver Recruiter supports Ascends’ People First culture by managing the candidate experience, ensuring all resources are researched, acted upon, and qualified talent promoted through the hiring process. This position will conduct telephone conversations with driver applicants through both inbound and outbound calls with the purpose of maximizing each opportunity to influence employment with Ascend.
ACCOUNTABILITIES
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
WE OFFER
PURPOSE
The Driver Recruiter supports Ascends’ People First culture by managing the candidate experience, ensuring all resources are researched, acted upon, and qualified talent promoted through the hiring process. This position will conduct telephone conversations with driver applicants through both inbound and outbound calls with the purpose of maximizing each opportunity to influence employment with Ascend.
ACCOUNTABILITIES
- Achieve company hiring goals to maintain seated truck count.
- Seek out, interview, and screen applicants to fill existing openings.
- Maintain current working knowledge of transportation laws, DOT regulations, and company hiring criteria.
- Interview, gather, and analyze information skillfully to pre-qualify applicants.
- Inform potential applicants about facilities, equipment, operations, benefits, and pay.
- Manage a high volume of incoming and outgoing phone calls.
- Maintain strict levels of confidentiality in handling sensitive information.
- Deliver exceptional service through positive engagement and patience.
- Work in a team environment to continuously improve results.
- Model and promote Ascends Values: Zero Safety Events; Be Courageous; Act with Integrity; Inspire Trust; Teamwork; Have Fun and Build a Legacy.
- One year recruiting experience, customer service or outside sales experience.
- Familiar with Tenstreet.
- Experience with high volume of phone calls.
- Proficient with Microsoft Office suite.
- Excellent verbal and written communication.
- Ability to work effectively both independently and as a member of a collaborative team.
- High School diploma or equivalent.
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in a better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description is intended to describe the general nature and level of work being performed by employees in this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
WE OFFER
- Medical, Dental, Vision - 1st of month after hire
- 401(k) - 5% match
- Employee Assistance Benefit
- Enhanced Benefits (STD, LTD, Critical Care)
- Paid Holidays
- Paid Time Off
