What are the responsibilities and job description for the Human Resources Generalist position at Ascend?
Ascend is transforming the regional truckload sector by leveraging technology, building density, and offering driver-friendly routes and policies—making us the carrier of choice for shippers that demand high performance and flexibility at competitive rates, and the employer of choice for drivers seeking a better work-life balance.
PURPOSE
The Human Resources Generalist supportsAscends’ people by hiring, developing, and retaining the right people. They create a positive work environment, drive feedback, and recognition.
ACCOUNTABILITIES
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description describes the general nature and level of work performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
WE OFFER
PURPOSE
The Human Resources Generalist supportsAscends’ people by hiring, developing, and retaining the right people. They create a positive work environment, drive feedback, and recognition.
ACCOUNTABILITIES
- Provides tier 1 solutions for our drivers and support staff.
- Manages assigned business units' full cycle recruitment of support staff, taking candidates from application through successful onboarding.
- Drives a culture of feedback and employee development in support of creating a great place to work.
- Lead assigned business units conflict resolution, employee relations, retention, and employee engagement processes.
- Lead assigned business units’ recognition programs.
- Partners with Managers on employee performance management, discipline, and terminations.
- Conduct new employee orientation.
- Conducts annual compliance training.
- Ensures completion of assigned learning and compliance training each month.
- Partners with managers to ensure employees have results and developmental goals.
- Partners with managers on succession plans.
- Administers accurate and timely entry of all employees for assigned business units into our system of records.
- Promotes company values.
- Open Roles
- Days to Fill
- Turnover % and 90-Day Attrition
- Absenteeism Rate
- Completion of Training
- A bachelor’s degree in human resources or business or an equivalent combination of education and experience.
- Familiar with employment-related laws, regulations, and agency compliance (i.e., FMLA, ADA, EEOC, OSHA, COBRA, DOT).
- Experienced in employee relations, conflict resolution, and coaching performance management.
- Ability to communicate with tact, diplomacy, influence, and authority when appropriate.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to deliver exceptional service through positive engagement.
- Strong interpersonal, negotiation, and conflict resolution skills.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Effective behavioral interviewing skills.
- Ability to act with integrity, professionalism, and confidentiality.
- Knowledge of HRIS systems and Human Resources/personnel document records requirements.
- Proven success using MS Office platform including Outlook, Excel, Word & PowerPoint to communicate clearly and transparently with all levels in the organization.
- Ability to work effectively both independently and as a member of a collaborative team.
Ascend is an equal opportunity employer committed to a diverse, inclusive environment where all individuals may grow and thrive, respecting the different experiences that each employee brings to their job. Ascend believes that a diverse work environment results in better experience for employees and customers and makes Ascend stronger.
With our mission of diversity and inclusion in mind, we provide equal employment opportunities to all qualified persons without regard to race, color, national origin, gender, pregnancy (including childbirth and related medical conditions), religion, age, disability, citizenship, sex (including sexual orientation, gender identity or expression), marital status, ancestry, genetic information, veteran and/or military status, or any other characteristic protected by applicable federal, state, or local law or Ascend policy.
This job description describes the general nature and level of work performed by employees in this position. It is not an exhaustive list of all responsibilities, duties, and skills required for this position, other duties outside of normal responsibilities may be performed as necessary to meet the needs of the organization. Nothing in this position description restricts management’s right to assign or reassign duties and responsibilities to this position at any time.
WE OFFER
- Medical, Dental, Vision - 1st of month after hire
- 401(k) - 5% match
- Employee Assistance Benefit
- Enhanced Benefits (STD, LTD, Critical Care)
- Paid Holidays
- Paid Time Off
