Chief of Staff

The Role: Chief of Staff

We are seeking a strategic and results-driven Chief of Staff to support our R&D organization in driving key initiatives, optimizing organizational effectiveness, and ensuring seamless execution of the technology and product roadmap. This role is pivotal in managing cross-functional priorities, facilitating executive decision-making, and driving operational excellence across the organization. The ideal candidate thrives in a fast-paced, high-growth environment and has a good understanding of technology and product development. Additionally, this role involves business planning responsibilities and ensuring strategic initiatives are aligned with company objectives.

Your Impact

• Act as a trusted advisor, providing strategic insights and facilitating decision-making across technology and product functions.
• Drive alignment and execution of the technology and product strategy, ensuring focus on key priorities.
• Manage critical cross-functional initiatives, working closely with engineering, product management, design, and commercial teams.
• Lead and support strategic planning, product reviews, quarterly business reviews, and executive reporting to ensure operational efficiency and goal achievement.
• Develop and track key performance metrics, enabling data-driven decisions that enhance productivity and outcomes.
• Support internal and external communications, ensuring clarity and alignment in messaging across stakeholders.
• Act as a liaison between other executives, streamlining information flow and ensuring cross-functional coordination.
• Manage special projects and high-priority initiatives.
• Optimize internal processes and team workflows to drive efficiency and effectiveness.
• Prepare briefings, presentations, and reports for executive meetings and board discussions.
• Drive annual and quarterly planning processes, ensuring alignment with business objectives, resource allocation, and key technology and product priorities.
• Partner with Finance and Commercial teams to ensure technology and product initiatives align with broader company goals.
  
  

Who You Are

• 8 years of experience in a strategic, operational, or leadership role, preferably within a digital product organization.
• Prior experience in consulting, strategy, operations, or Chief of Staff roles is highly desirable.
• Strong understanding of software development, product management, and technology organizations.
• Exceptional project management skills with the ability to prioritize and drive multiple initiatives simultaneously.
• Excellent problem-solving skills and a proactive approach to identifying and addressing challenges.
• Outstanding communication and interpersonal skills with the ability to engage and influence senior stakeholders.
• Highly analytical mindset with strong data-driven decision-making capabilities.
• Strong financial acumen, including experience with budgeting, forecasting, and performance tracking.
• Ability to navigate ambiguity and thrive in a fast-paced, evolving environment.
• High level of discretion and ability to handle confidential information with professionalism.
• Bachelor's degree in a related field; MBA or advanced degree preferred.
  
  

Why Join Ascenda?

Ascenda offers the unique opportunity to lead in the LaaS innovation space, shaping the future of rewards programs. You'll be part of an environment that prizes groundbreaking ideas and their execution. We provide unparalleled career growth opportunities in a supportive and dynamic environment, complemented by a competitive compensation package that recognizes your impact.

Ascenda is dedicated to diversity and inclusion, welcoming candidates from all backgrounds. Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

Ready to Drive Innovation With Premium Rewards? Apply now to become the Chief of Staff at Ascenda. Together, we'll redefine what's possible in rewards programs.