What are the responsibilities and job description for the Digital Marketing Account Manager - Pharma position at Ascender Studios?
About little more about us
Ascender Studios is an award winning boutique digital strategy, design, and implementation shop based in Edison, NJ. Working hand-in-hand with small, medium and large Fortune 500 size clients, Ascender Studios employees have the opportunity to build award-winning web and mobile solutions using the latest technology and cutting-edge UX design techniques. The drive to deliver excellent client service centered on great relationships is at the core of Ascender's business.
We’re growing! Which is why we need you.
Our small, agile, diverse entrepreneurial group is looking for an Account Manager to join the team and help us with our growing list of clients in healthcare. To be successful, you’ll need to bond with clients and carry cross-channel marketing programs to fruition. The drive to deliver excellent work and client service, centered on great relationships, is at the core of Ascender's business.
What you'll do as an Account Manager
- Responsible for identifying and meeting client needs while aligning to internal processes to ensure successful initiation, management and execution of all initiatives for multiple pharmaceutical clients
- Develop a deep understanding of each client’s business objectives, target audience, and regulatory requirements to effectively shape digital marketing strategies and campaigns.
- Serve as the day-to-day client point of contact, communicating with the client on regular basis to monitor client satisfaction and effectively communicate progress of projects to ensure timely completion of projects
- Participate in strategy development discussions; identify obstacles and challenges and provide ideas for discussion and implementation
- Develop creative briefs including identifying issues / needs, describing project objectives, describing proposed services and assumptions; develop timelines and budget
- Oversee all Medical / Legal / Regulatory submissions
- Minimum of 3 years of experience with a pharmaceutical advertising agency or medical communications firm with direct client / brand account management
- Associate or Bachelor’s degree preferred (marketing, comms, psych, soc)
- Excellent MS Office skills
- Experience with project management platforms (i.e. SmartSheet, ActiveCollab, Workfront PHQ, Veeva, etc.)
- Omni-channel marketing experience
- Strong analytical skills, commitment to a client, and proven ability to manage
- Strong time management and organizational skills
- Excellent verbal and written communication / presentation skills
- Fundamental understanding of web development and social platforms
- Smart, friendly, energetic and collegial personality
- Desire to produce high-quality work
- Strong aesthetic eye for good design and usability
- Eagle eye attention to detail
- 10 paid holidays
- 10 days paid vacation time
- 7 personal / sick days
- Health / dental / vision insurance
- Life insurance, LTD and STD
- Annual stipend for professional development
- Access to 401(k) plan
- Hybrid schedule (3 days per week in Edison, NJ)
Experience you’ll bring to the table
Qualities you'll need to succeed in this role
More reasons to consider Ascender :