What are the responsibilities and job description for the Field Service Technician position at ASCENDING?
Location: Locations: (One role in Chicago/ Michigan) and 2nd position in Florida, or Georgia regions.
Term: Full-time, Direct hire.
Overview:
Our client is seeking an experienced CNC Field Service Technician to join their team. This role involves up to 100% travel to customer facilities, providing advanced troubleshooting and repair of CNC machine tools, including 5-axis machines, mills, and lathes. You will play a key role in ensuring the functionality and performance of machine tools while working in a dynamic environment that values expertise and adaptability. Our client offers competitive wages, excellent benefits, and opportunities for professional growth.
Job Duties:
- Dismantle and prepare machines for shipment.
- Perform machine leveling and alignment.
- Troubleshoot and repair major machine tool problems, including 5-axis machines, mills, and lathes.
- Disassemble, repair, and rebuild machine tool sub-assemblies and assemblies.
- Organize and tag components for reassembly.
- Replace or repair damaged components.
- Conduct first-time power-up and troubleshooting of machines.
- Perform servo system tuning and advanced troubleshooting of electronic circuitry.
- Train customers on CNC control system operations.
- Report activities and expenses timely and accurately.
- Travel frequently to customer facilities, often on short notice.
- Maintain a clean, organized work area.
- Adapt to diverse environments, working with various machine types and customer needs.
- Additional duties as assigned.
Must-Have Qualifications:
- Authorization to work in the United States (U.S. citizenship required)
- Willingness to travel up to 100%.
- 5 years of experience in machine tool field service.
- Advanced knowledge of machine tools and terminology, including troubleshooting 5-axis machines, mills, and lathes.
- Demonstrated ability to work with diverse equipment rather than staying on the same machine or with the same company for extended periods unless project-based.
- Associate degree in electronic engineering or related field (experience may substitute).
- Strong understanding of mechanical systems and components.
- Intermediate parametric programming and ladder logic knowledge.
- Excellent interpersonal and computer skills.
- Advanced troubleshooting capabilities.
- Physical ability to lift up to 50 pounds and stand for long periods.
Nice-to-Have Qualifications:
- Experience with Renishaw Ballbar and Laser Calibration equipment.
- Ability to scrape and fit machine tool components.
- Working knowledge of applications processes and programming.
- Background in CNC retrofitting or unique machine builds.
Equal Opportunity Statement:
Our client is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or other legally protected characteristics.
