What are the responsibilities and job description for the Senior MDM Engineer position at ASCENDING?
Job Description
Job Description
Title : MDM Tier 3 Engineer - Mobileiron Specialist
Location : 100% Remote in U.S. Must work EST
Available for W2 or 1099, No C2C Please
Term : Long Term Contract to Hire
Job Description :
We are seeking a highly skilled MDM Tier 3 Engineer with a strong background in Ivanti MobileIron to join our team. This role requires a minimum of 7 years of experience in a similar role, managing and maintaining mobile device management (MDM) solutions, system upgrades, and security policies. The ideal candidate will have expertise in sentry server upgrades, access as a service, Intune mobile management, and certificate renewals while also collaborating with SMEs globally.
Key Responsibilities
- Manage and upgrade Ivanti MobileIron sentry servers, ensuring smooth operation and security compliance.
- Implement and maintain Intune mobile management, including device enrollment, policy creation, and software deployment.
- Renew and manage security certificates, ensuring compliance with security best practices.
- Lead system and service maintenance activities, including complex application and service upgrades, regular health checks, and roadmap planning.
- Provide expert troubleshooting and support for mobile devices, including Android and iOS, ensuring seamless user experiences.
- Collaborate with global SMEs to provide expert guidance on MDM solutions and endpoint security.
- Integrate and troubleshoot Okta, ensuring seamless authentication and security compliance.
- Develop, test, and maintain Group Policy Objects (GPOs) for desktop and laptop environments.
- Oversee Intune device management and implement software deployment strategies for desktops and laptops.
- Create and maintain standard operating procedures (SOPs) for patching, updates, and troubleshooting.
- Monitor market trends and recommend upgrades, endpoint engineering solutions, and security enhancements.
- Ensure proper DNS and DHCP configurations for endpoint management.
- Track and log all activities in ServiceNow, producing detailed reports and documentation.
Required Qualifications
Preferred Qualifications
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