What are the responsibilities and job description for the Client Relations Manager position at Ascendo Resources?
We are seeking an experienced and organized professional to fill the role of Executive Client Associate at Ascendo Resources. As a key member of our team, you will provide exceptional support to the Managing Partner and contribute to the success of our clients.
Your responsibilities will include:
- Managing calendars, appointments, and travel arrangements with precision and efficiency.
- Preparing and organizing reports, presentations, and documents for internal and client meetings, demonstrating your expertise.
- Handling confidential information with discretion and maintaining secure filing systems, upholding our firm's commitment to confidentiality.
- Assisting in project management tasks and coordinating with internal teams to achieve outstanding results and meet deadlines.
- Serving as a primary point of contact for clients, addressing inquiries and managing service requests with professionalism and a client-centric approach.
- Coordinating and scheduling client meetings, ensuring all necessary materials are prepared in advance, and facilitating effective interactions.
- Contributing to compliance tasks, such as document retention and regulatory filings, ensuring accuracy and timeliness.
- Maintaining accurate client records and tracking interactions using CRM systems, providing valuable insights for business growth.
To be successful in this role, you will need:
- A Bachelor's degree in Finance, Business Administration, or a related field.
- At least 3 years of experience in a support role within financial services or wealth management.
- Strong organizational skills and the ability to manage multiple priorities effectively.
- Excellent communication skills with a client-centric approach, able to build strong relationships.
- Proficiency in Microsoft Office Suite and CRM software (e.g., Salesforce).
- Bilingual Spanish and English proficiency, with the ability to communicate effectively with diverse clients.