What are the responsibilities and job description for the Personal Banker position at Ascendo Resources?
Ascendo is thrilled to present an amazing opportunity in the banking industry for a bilingual Personal Banker! If you're looking to take your career to the next level with an organization that values growth, customer relationships, and professional excellence, this position is for you. This is an up-and-coming chance to showcase your financial expertise while working in a dynamic, customer-focused environment with fantastic benefits and plenty of room for advancement. If you're ready to join a team on an upward trajectory, keep reading!
Responsibilities:
- Handle a variety of banking transactions, including deposits, withdrawals, and loan payments, while ensuring compliance with policies and procedures.
- Provide exceptional customer service by addressing inquiries and offering tailored financial solutions.
- Assist with branch operations, including cash handling, opening/closing procedures, and ATM balancing.
- Open, maintain, and close accounts while ensuring proper documentation is collected and verified.
- Promote and cross-sell banking products and services to meet customer needs and contribute to business growth.
- Support security measures to safeguard customer information and branch assets.
- Collaborate with internal teams to meet regulatory and compliance standards.
- Participate in community outreach efforts to develop new business opportunities.
- Provide assistance and coverage to other branch locations as needed.
Qualifications:
- High school diploma or equivalent experience in a banking or financial services environment.
- 2 years of experience in retail banking, customer service, or cash-handling roles.
- Strong proficiency in Microsoft Office Suite and general computer skills.
- Bilingual in English and Spanish with excellent written and verbal communication skills.
- Strong attention to detail and ability to multitask in a fast-paced environment.
- Proven ability to provide top-tier customer service and build lasting relationships.
- Familiarity with banking regulations and compliance standards.
- Sales-minded with the ability to identify cross-selling opportunities.
Benefits:
- Competitive compensation package
- Paid time off (PTO)
- Career development opportunities
- Medical, dental, and vision coverage
- Retirement savings plan with company contributions
- Life and disability insurance options
- Employee assistance programs
- Work-life balance initiatives
ALL RESUMES RECEIVED WILL REMAIN HIGHLY CONFIDENTIAL AND NOT RELEASED TO ANYONE WITHOUT YOUR CONSENT.