Admissions Counselor- Full-Time

Overview

Join Ascension Saint Thomas Behavioral Health Hospital in Nashville, Tennessee, a leading provider of behavioral health services. We are actively seeking experienced LMSW or LCSW professionals to join our team as an Admissions Counselor. Renowned for offering a comprehensive continuum of care for adults and seniors, Ascension Saint Thomas strives to deliver empathetic, individualized treatment solutions. If you are passionate about contributing to a top-tier behavioral health facility and making a difference in the lives of those experiencing mental health challenges, we welcome you to apply.

• Shift Details:
• 7am-5:30pm Friday-Monday
• 11pm - 7:30am Monday - Friday
  
  

Ascension St. Thomas Behavioral Health provides a comprehensive benefits package for our staff. Current benefits include:

• Health Coverage: Comprehensive medical, dental, and vision insurance plans.
• Paid Time Off: Generous PTO policies to support work-life balance.
• Employee Perks: Enjoy discounts across a wide range of products and services through our Employee Discount Program.
• Support in Times of Need: Access to our Employee Disaster Assistance Program for unforeseen circumstances.
• Retirement Planning: Participate in the Acadia Healthcare 401(k) plan with robust investment options.
• Professional Development: Benefit from an excellent training program to enhance your skills.
• Career Advancement: Experience professional growth opportunities unparalleled in the industry, within a national network of hospitals and facilities.
  
  

Purpose Statement

Clinical professional responsible for facilitating admissions, clinical intake assessments and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resources utilization .

Responsibilities

ESSENTIAL FUNCTIONS:

• Respond to inquiries about the facility within facility policy timeframes .
• Ability to develop therapeutic relationships with patients and families.
• Perform benefit eligibility to ensure patient benefits are active at the time of admission . Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with other facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patient (including medical comorbidity information) is received, when possible, prior to patient admission.
• Schedule (when applicable) and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to patient or their family.
• Possess s kill in preparing and maintaining appropriate medical record documentation that will result in authorization at the level of care being requested of the payor.
• Complete initial pre-authorization for treatment and admission prior to admission, when possible, and within payor timeframe guidelines.
• Admit patient in the registration and accounting system . Complet e all admission and consent forms with the patient.
• Demonstrate a positive, empathetic and professional attitude towards customers always.  When patient needs are not met, acknowledge and work to resolve complaints.  Recognize that patient safety is a top priority.
  
  

Other Functions

• Perform other functions and tasks as assigned.
  
  

Qualifications

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

• Bachelor’s degree in a social services field required (if state allows).
• Master's degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN preferred .
• Three or more years ’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Experience in the managed care pre-certification process, level of care assessments and utilization preferred.
  
  

Licenses/Designations/Certifications

• Current licensure, as required for the area of clinical specialty, i.e., current RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid may be required based on state or facility.
  
  

We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.

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