What are the responsibilities and job description for the COMMUNICATIONS SPECIALIST position at Ascensus?
The Communications Specialist will play an instrumental role in crafting clear internal communications, specifically focused on Ascensus Service & Operations (S&O) organization. This role will partner with Ascensus Chief Operating Officer and the S&O leadership team, using internal communications to manage change, inform, and engage. This role will report to the VP, Brand & Communications.
Section 2 : Job Functions, Essential Duties, and Responsibilities
- Deliver writing and editing support for leader and associate communications with a focus on change management.
- Manage editorial process and ensure effective message planning and dissemination.
- Communicate effectively and build strong relationships with internal teams.
- Support production of internal meetings in the COO / S&O organization, including the flawless execution of logistics, content generation, and creation of post-meeting cascades.
- Produce written materials, focusing on formatting, brand consistency, proofreading, graphic appeal, and editing / reviewing to ensure quality.
- Determine the necessary cadence of standard and event-driven internal communications, utilizing all appropriate communications channels virtual meetings, email, newsletters, intranet, etc.
- Protect, secure, and properly handle all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and / or unapproved disclosure of information that could result in harm to Ascensus or our clients.
- Model Ascensus Core Values of People Matter. Quality First. and Integrity Always. in actions on a day-to-day basis, showing support of our organizational culture.
- Assist with other tasks and projects as assigned.
Section 3 : Experience, Skills, Knowledge Requirements
Leadership Skills
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