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NQ Enrollment Specialist

Ascensus
Ascensus Salary
Greensboro, NC Full Time
POSTED ON 2/18/2025
AVAILABLE BEFORE 5/13/2025

Newport, an Ascensus company, helps employers offer their associates a more secure financial future through retirement plans, insurance and consulting services. Newport offers comprehensive plan solutions and consulting expertise to plan sponsors and the advisors who serve them. As a provider and partner, Newport is independent, experienced, and responsive.

Job Summary :

Performs functions to manage enrollment projects within the Non-Qualified Product Support team to ensure compliance with plan documents, contractual requirements and client expectations.

Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions .

Acts as overall enrollment project manager by coordinating all elements of existing plan enrollments and or coordination of new plan implementation enrollments, “in-force” plan changes and other ad-hoc projects as assigned.

Assigned projects may include, but not be limited to, managing technical aspects of fund replacements, plan feature changes, class year account consolidation, and merger / acquisition or plan restructuring activity due to corporate actions.

Works with other departments such as Strategic Solutions Group, Investment Management, Client Service Managers and Plan Administrators to ensure common understanding of requirements and deliverables and to ensure that projects are implemented to suit contractual requirements and customer expectations.

Develops and presents enrollment project calendars. Conducts ongoing regular meetings with various department representatives, to drive timely completion of enrollment project milestones.

Manages the preparation of enrollment process documentation where necessary.

Oversees the system level enrollment cycle for Non-Qualified plans to include information gathering, setting up applicable system and reporting enrollment data to client services or other departments as necessary. Ensures that plan rules are set accurately and are tested appropriately.

Ensures that proper “linking” is established with respect to data and the downstream impact to various firm reporting systems.

Performs quality assurance audits of all projects and documentation to ensure compliance with contractual requirements and client expectations.

Provides frequent status reports to management and other related departments around the status of the enrollment process.

Effective utilization of NQ Product Support workflow system. Report status of all work projects to senior management and work with them to identify problems and improve efficiencies relative to the plan enrollment process

Assists with cross training of functions with other department members. Coordinates up to 100 cases at a time, effectively communicates, organizes and manages resources and directs other department representatives as needed.

Regular, reliable and punctual attendance; reports to work as scheduled.

Management Responsibilities :

  • None

Required Education, Experience and Certificates, Licenses, Registrations

  • 3 to 5 years in the retirement plan industry; or equivalent combination of education and experience.
  • Preferred (but not required) Education or Skills :

  • Bachelor's degree (B. A.) from four-year college or university in related field
  • Competencies

    Analytical

    Builds Collaborative Relationships

    Detailed Oriented

    Hard-working

    Information Seeker

    Planning and Organizing

    Thoroughness

    Team Player

    Time Management

    project management

    verbal and written communications

    Travel : Up to 5%.

    Other Duties

    Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

    Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate from @ascensus.com or @futureplan.com email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

    Ascensus provides equal employment opportunities to all associates and applicants for employment without regard to ancestry, race, color, religion, sex, (including pregnancy, childbirth, breastfeeding and / or related medical conditions), gender, gender identity, gender expression, national origin, age, physical or mental disability, medical condition (including cancer and genetic characteristics), marital status, military or veteran status, genetic information, sexual orientation, criminal conviction record or any other protected category in accordance with applicable federal, state, or local laws (“Protected Status”).

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