Field Service Engineer

Ascent Aerospace – Inspiring the next generation of flight!   TRAVEL REQUIREMENTS 75-85% SUMMARY OF POSITION The individual will provide engineering support, integration support, and technical support for manufacture of automated assembly equipment. The individual will assume a lead role in the after-market production support of our customers automation equipment. It is the responsibility of the successful candidate to debug, troubleshoot, test, and report out on automation systems in our clients’ facility.  Work includes supporting and troubleshooting PLC and CNC software, drive configuration, and any other electromechanical equipment. The individual will be an integral part of the team from integration at Ascent facilities through production support at the customer facility, and will be counted on to represent Ascent Aerospace in a professional manner, especially during the critical phases that put the candidate in front of the customer. He /she will report to the Spares & Service Manager, Ascent Aerospace and work out of our office in Macomb Twp., MI.    ESSENTIAL FUNCTIONS Responsible for automated controls system installation, testing, debug/troubleshooting, commissioning, buy-off, and production support. Support requests from customers for emergency support both remotely and at the customers facility Provide written summary reports for root cause of emergency customer service trips. Operate and maintain systems while promoting good customer relationships Work with other integration engineers to provide after-market feedback on software and hardware issues to prevent issues from re-occurring Support continuous operation by adjusting, calibrating, repairing, replacing or modifying system components. Responsible for minor utility work such as machining holes, brackets; cutting steel; aligning sensors; attaching Unistrut; etc.). Diagnoses and repairs gearboxes, bearings, pumps and other mechanical and hydraulic systems Reviews his/her Program department metrics to ensure accuracy of reporting program performance to management and Customers. Provides recommendations to improve metrics designed to enhance operation efficiencies.   REQUIRED SKILLS, EDUCATION, AND EXPERIENCE Any combination of experience and/or education that provides the required skills and knowledge for successful job performance will be considered. Typical qualifications would be: Experience in a Manufacturing Engineering environment preferred. 5 years experience in PLC logic and programming with any of the following PLCs: Allen Bradley or Siemens Creative Problem Solving Skills Networking Experience Proficient in Servo or VFD Applications that support Siemens or Allen-Bradley drives Proficient in programming Fanuc, Kuka, and/or ABB robots a plus Production Support – Knowledge and experience with production support and working with customers through production down times Proficient in MS Office: Excel, Word, PowerPoint, Outlook, Teams, and Project. Experience in mechanical, electrical, hydraulic/pneumatic principals/processes Mechanical aptitude   PREFERRED QUALIFICATIONS 3 years experience involving testing for controls and related automation applications 3 years experience with servo controlled motion applications Experience with Aerospace Automated Equipment integration is preferred Familiar with manufacturing shop and shop environment Excellent troubleshooting skills and root cause analysis capabilities Excellent verbal and written communication skills Experience with being hands on and a high level of mechanical intuition preferred   SUPERVISORY RESPONSIBILITY None     TRAVEL REQUIREMENTS 75-85%   WORKING CONDITIONS Working conditions described here are representative of those that may be experienced by an employee on a daily basis while performing the functions of this job. Typically sits for extended periods at a computer workstation May access and work in the manufacturing plant While performing the duties of this job, employee may be exposed to moving mechanical parts, fumes and airborne particles The employee may be exposed to vibration The employee is occasionally exposed to caustic chemicals. The noise level in the work environment is usually moderate May be required to travel to other site locations during the work day May be required to work weekends to meet department and business demands Work with safe manufacturing processes and understand that eyewear is mandatory in the manufacturing area. Knows that safety shoes are recommended in the manufacturing area     PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Must be able to sit, climb, balance, stoop, kneel, crouch or crawl. Must be able to see, talk, hear, touch, feel and reach with hands and arms. Must be able to frequently walk and stand for short periods of time Must be able to lift and move up to 35lbs, occasionally lift and move objects up to 50lbs.     SPECIAL REQUIREMENTS Employment is contingent upon successfully passing an employee reference check, criminal background check, and drug screening. This position requires use of information that is subject to the International Traffic in Arms Regulations (ITAR). All applicants must be U.S. persons within the meaning of ITAR. ITAR defines a U.S. person as a U.S. Citizen, U.S. Permanent Resident (i.e. 'Green Card Holder').  Ascent Aerospace is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status or a person’s relationship or association with a protected veteran, including spouses and other family members, and will not be discriminated against on the basis of disability. Equal Employment Opportunity Posters. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please call toll-free 1 586-726-0500. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call toll-free 1 586-726-0500. This phone number is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.   ABOUT US Ascent Aerospace is a world renowned, single-source provider of production and automated assembly systems for the aerospace, defense and space industries.  As the largest tooling group, Ascent produces a full suite of both mold and assembly tooling required for the aerospace manufacturing market, including the largest invar molds ever made for aerospace.  As an automation provider and production system integrator, Ascent work with customers to develop their project and see it through from process engineering, to build and installation to ensure it is an efficient and cost-effective solution.