What are the responsibilities and job description for the Restaurant Manager position at Ascent Hospitality?
ESSENTIAL FUNCTIONS
- Ability to uphold The Company and Brand standards, policies and procedures and hold all staff members accountable for same.
- Ability to organize and prioritize all work assignments and delegate work to the appropriate staff members.
- Ability to direct service on the floor, embracing, articulating, and reflecting the culture of the hotel and brand and follow-up where necessary.
- Create staff schedule to ensure proper staffing
- Track stock levels of foods, supplies and equipment, forecast needs and oversee ordering
- Manage budgets and cost control methods to minimize expenses
- Maintain applicable safety programs for the restaurant, employees, and guests.
- Ensure employee appearance appropriately reflects the company image.
- Influence the team to embrace, articulate, and reflect our Core Values.
- Possess complete knowledge and enforcement of all food and beverage menus – including ingredients, preparation methods, and presentation.
- Possess complete knowledge of all Hospitality Standards.
- Practice and ensure compliance with proper cash handling and operation of the point-of-sale system.
- Attend all meetings as required.
- Display and teach professional service techniques and ensure same.
- Hire, train and manage restaurant team members
- Ensure clean, safe and orderly work areas for employees and guests.
- Ensure that all cashier functions, after-shift status forms and cover counts are performed adequately and correctly.
- Ensure completion of all F&B and general storeroom requisitions for Restaurant(s) and In-Room Dining (if applicable)
- Ensure that In-Room Dining service and tray removal times are within the established guidelines.
- Conduct daily pre-shift meetings at all meal periods.
- Address customer needs, comments and concerns
- Communicate on financial performance, inventory and personnel
- Ensure that a step of service is stressed at every pre-shift meeting.
- Ensure that the reservation system is functioning for maximum efficiency.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :
PHYSICAL DEMANDS :
QUALIFICATIONS STANDARDS :