What are the responsibilities and job description for the Room Attendant- New Opening TPS position at Ascent Hospitality?
ESSENTIAL FUNCTIONS
- Sorts, counts, folds, marks, or carries linens.
- Must be able to clean multiple rooms daily-including (changing lines, making beds, dusting, cleaning bathrooms, vacuuming, polishing furniture and fixtures)
- Replenishes supplies such as drinking glasses and writing supplies.
- Cleans corridors and stairways.
- Sweeps and scrubs bathroom floors.
- Cleans rugs, carpets, upholstered furniture, and draperies.
- Dusts furniture. Washes walls, and woodwork. Washes windows, door panels, and sills.
- Empties wastebaskets, and empties and cleans ashtrays.
- Transports trash and waste to disposal area.
- Replenishes bathroom supplies. Replaces light bulbs.
- Scrubs bathroom vanity, toilet, mirrors, walls and bathroom fan.
- Completes a quality check on the television, telephone, AC, and smoke detectors.
- Removes any items left behind from room and takes to Lost and Found and follows proper hotel procedure.
- Reports any maintenance related problems to the maintenance department through the proper communication channels.
- Responsibility assumed for careful use of supplies and equipment issued for carrying out job responsibilities.
- Proper uniform must be worn at all times.
- Score of 90% or higher obtained on room inspections.
- Acknowledgement and a pleasant greeting given to each and every guest.
- Thorough knowledge of all in house product along with local area information to assist customer when needed.
- Proper organizational skills displayed when stocking cart and timeliness of cart stocking after completing rooms.
- Team effort displayed in keeping the commercial area clean and neat.
- Timely (within 10 minutes) response to customer needs for housekeeping supplies.
- Guest name to be used at all times upon entering an occupied room.
- All vacant rooms will be checked daily to insure the status is correct.
- Maintain supply room in a clean, neat, and organized state.
- Display a team attitude and assist co-workers when the need arises.
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES :
PHYSICAL DEMANDS :
QUALIFICATION STANDARDS :
