Demo

Support Specialist

Ascential Technologies
Sterling, MI Full Time
POSTED ON 2/4/2025
AVAILABLE BEFORE 5/4/2025

Operations (60%)

  • Shuttle customer vehicles to and from calibration center in a safe manner.
  • Prepare vehicles, fueling, tires, etc., for calibrations by following established processes.
  • Support Technicians with any operational needs to expedite calibration process including but not limited to performing alignment pre-check and alignments.
  • Perform ADAS Verification tests.
  • Perform preventative maintenance and repairs to equipment, tools, and machinery.

Customer Engagement (20%)

  • Professionally engage with customers.
  • Answer basic customer questions and direct them to correct sources for technical answers.
  • Provide vehicle status updates as required.
  • Help address customer, operational and performance concerns.
  • Administration (20%)

  • Manage and maintain supplies, office, and shop.
  • Help clean office and shop to maintain neat and orderly working environment.
  • Prepare and transmit calibration quotes as needed.
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