What are the responsibilities and job description for the Patient Support Supervisor position at Ascentist Healthcare?
As a Patient Support Supervisor based in Leawood, KS, you will lead a team of Patient Support Specialists dedicated to providing high-quality patient care. Your role will involve overseeing appointment scheduling and rescheduling, ensuring accurate data entry into medical systems, and maintaining a positive patient experience in a medical call center environment. You will coach and support your team, handle escalated issues, monitor performance, and collaborate with other departments to improve processes.
The ideal candidate will have at least 1-2 years of supervisory experience in a call center or medical office setting, strong communication and organizational skills, and the ability to manage multiple tasks in a fast-paced environment. A High School Diploma or equivalent is required. Experience with patient scheduling systems and medical terminology is a requirement
If you're ready to join a progressive, patient centric organization, then apply here today to join the Ascentist Team or reach out to our Human Resources department at hr@ascentist.com.
Job : Full-Time | Day Shift
Salary : Negotiable
Benefits : 401k with 100% company match, Medical Insurance, Dental Insurance, Vision Insurance, Paid time off (PTO), Life Insurance, Disability Insurance
Experience : 1-2 years of supervisory experience in a call center or medical office setting
Work Location : 5101 College Blvd, Leawood, KS
Ascentist Healthcare is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
