What are the responsibilities and job description for the Adobe Solutions Architect position at Ascii Group, LLC?
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Title : Adobe Solutions Architect
Location : Piscataway, NJ
Duration : 12 Months
Visa Status : ANY
Relevant Experience (in Yrs.) : 10 years
Detailed Job Description
Primary Responsibilities and Expectations for This Role The key goal of this position is to improve our Adobe service operations, ensuring comprehensive coverage during North American business-hours. Second, this role is encouraged to be a key contributor to the enhancement of the Adobe platform and products, supporting the delivery of new capabilities as well as projects. Adobe Technology Environment The role will cover J&J's entire Adobe technology domain :
- Adobe Sign platform with multiple consoles serving over 300,000 users
- Adobe Document and Creative Cloud Apps, cloud-based license management Adobe Document Cloud, mainly Acrobat and Read installations Adobe Creative Cloud product suite with enhancements Main Tasks
- Perform L3 support, engaging with the business-user, other J&J technology teams and Adobe, as well as J&J's 1st and 2nd level support partners for all Adobe products, with a focus on Sign and Acrobat.
- User management process and platform monitoring, maintain automation scripts, address anomalies and enhance our automation
- Maintain and update formal knowledge for support teams and business end-users
- Application life cycle management. Support the delivery of new capabilities from a technical and change management perspective. Partnering with our organizational change management team as Subject Matter Expert
- Contribute to the platform related projects.
Thanks & Regards
Venkatesh
Team Lead || ASCII Group, LLC
Office : (248)-476-7600
Ext. 104; Direct : 1 469 663 0625
38345 W. 10 Mile Rd, Ste.#365; Farmington, MI 48335
Email : Venky.K@asciigroup.com
