What are the responsibilities and job description for the Scheduling Coordinator (Dental Office) Minimum 5 Years Customer Service Experience Required position at Ascot Family Dental?
Are you always smiling?
Do you like to make others laugh?
Do you enjoy meeting new people?
Do people find you easy to get along with because you are so friendly?
Do people call you the life of the party?
If you answered yes to most of this question then may be you have found your dream job! The primary responsibility of this positive and highly motivated individual is to increase Patient to Patient Referrals in our office.
Key Tasks
The requirements listed below are representative, but not all inclusive, of the knowledge, skill, and/or ability required.
- Give a Warm Welcome and Fond Farewell to anyone entering or leaving our office.
- Connect with patient and develop a good rapport with all patients.
- Answer incoming phone calls and make large amounts of outgoing phone calls to schedule overdue, missed, and new patient appts./ confirming appts.
- Mailing various correspondence to new patients, existing patients and Insurances such as: thank you letters, gift cards, welcome cards, etc.
- tracking various statistics as in new patients, referrals, etc.
- general office tasks such as filing, answering phones/scheduling, etc.
- attend Networking events with Marketing Director to boost professional referrals
- Work with various vendors for ordering supplies
- Track Marketing pieces and their effectiveness
As needed (please keep in mind the items below are not the main focus of this position but can be easily learned):
- Verify Insurance eligibility and Benefits for patients
- Collect and post over the counter payments
- Treatment planning and presentations
Characteristics:
- strong written and verbal communication skills
- willing to effectively participate as team member with the office personnel
- great organizational skills
- able to work at a fast pace and meet deadlines
Requirements:
- Experience using computers and MS Office
- Strong telephone skills
- Must be a people person with a great attitude and attention to detail
Ascot Family Dental offers employment opportunities that promote professional, personal and financial growth. We work extremely hard to provide our employees with continuous professional development and supportive work environment. Competitive wages, great benefits.
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Paid training
Schedule:
- 8 hour shift
- Monday to Friday
- Rotating weekends
Work Location: In person
Salary : $20