Manager, GPO Operations

Position:              Manager, GPO Operations

Department:       GPO Operations 

 Reports To:         Director, GPO Operations

  FLSA:                  Exempt

Job Title: GPO Operations Manager

About Asembia:
 Asembia is a leading provider of group purchasing services (GPO) to pharmacies, helping them secure the best pricing, discounts, and contract terms. We are committed to providing a diverse and inclusive culture where employees can thrive and contribute to the success of our mission.

Job Summary:
 The GPO Operations Manager plays a critical role in supporting the operational processes related to chargebacks, membership management, and compliance within Asembia. This position will be integral in ensuring that all contract terms, pricing structures, and member obligations are met and that any issues related to pricing and chargebacks are resolved efficiently. This role is ideal for someone who thrives in a fast-paced, collaborative environment and has strong attention to detail, problem-solving skills, and experience with contract management.

Key Responsibilities:

• Customer and Vendor Communication:
   Effectively communicate with internal teams, pharmacies, wholesalers, and specialty distributors to ensure accurate pricing, discounting, and timely resolution of customer issues.
• Contract Compliance:
   Monitor and enforce contract requirements to ensure that member pharmacies and Asembia remain compliant with terms, conditions, and applicable government regulations.
• Contract Maintenance:
   Work with manufacturers and wholesalers to maintain accurate contract parameters, including membership details, product specifications, pricing, performance tiers, and incentive structures.
• Chargeback Management:
   Oversee the accurate and timely resolution of all chargeback issues, ensuring all claims are processed efficiently and in compliance with contract obligations.
• Operational Process Optimization:
   Proactively review, analyze, and refine standard operating procedures for chargeback claim processing to ensure pharmacies have access to contract pricing and all obligations are met.
• Reporting & Analysis:
   Develop detailed reports and analysis to track key metrics such as reconciliation issues, volume, accrual needs, and potential future rebates or fees. Provide actionable recommendations based on data insights to department leadership.

Qualifications:

• Education:
   Bachelor’s degree or equivalent work experience in a related field.
• Experience:
   2 years of experience in GPO operations, contract management, chargeback processing, or a related area.
• Skills:
  • Strong proficiency in Excel, including Pivot Tables, formulas, and data analysis.
  • Excellent communication skills, both verbal and written, with the ability to interact with various stakeholders, including executive leadership.
  • High attention to detail and a commitment to accuracy in all aspects of work.
  • Ability to work independently and manage multiple priorities in a dynamic environment.

Key Traits for Success:

• Problem-solver with a proactive approach to addressing operational challenges.
• Strong analytical skills to identify trends, discrepancies, and areas for process improvement.
• Ability to thrive in ambiguity and adapt to changing priorities.
• A collaborative team player with strong interpersonal skills.

Why Join Asembia?

 At Asembia, we believe in empowering our employees and fostering an inclusive environment where everyone can make an impact. We offer competitive benefits, including health and wellness programs, fitness centers, equity awards, annual bonuses, and paid time off, depending on your location and role.

Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws.