Night Auditor (The Dean)

About ASH People LLC

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Located in the heart of historic downtown Providence, The Dean Hotel is a 52‐room hotel housed in an early 20th century brick building that has been thoughtfully restored by owner and designer ASH NYC. Once a brothel, the 5-story 1911 building sits in the center of a vibrant culinary and cultural ruckus, and is located just a few blocks from Brown University and the Rhode Island School of Design. The site houses three F&B outlets including The Dean Cafe, The Dean Bar and The Boombox. Whether in one of these communal spaces or lounging in-room, The Dean captures the ever-alluring legacy of East coast college towns. Culling from the most innovative underbelly of historic and contemporary Providence, The Dean makes semi-secret exclusivity accessible to everyone.

About the role

• The Night Auditor is a vital part of our Front Office team, responsible for ensuring the safety and security of the hotel overnight, managing the nightly audit process, and providing exceptional service to late-night and early-morning guests. This role blends front desk responsibilities with light accounting and reporting duties in a quiet, independent setting

What you'll do

• Arrive at the scheduled start time in the appropriate uniform and ready for work.
• Be familiar with all hotel services and facilities to respond to guest inquiries accurately.
• Promote positive guest relations.
• Possess a complete knowledge of PMS & POS systems.
• Correct errors or list discrepancies for adjustment.
• Compute percentages and totals and compare results with recorded entries.
• Inspect items on books of original entry to determine if accepted accounting procedures were followed in recording transactions.
• Reconcile and complete all daily front desk and food and beverage cashier work.
• Run final trial balance for post rooms and close day.
• Run accounts receivable reports and other reports required for record keeping as designated by the Controller.
• Provide next-day reports for Front Office, Housekeeping, Sales, Accounting Offices as required.
• Transmit credit card vouchers electronically via modem to authorized vendors.
• Maintain cash bank and report any shortages to supervisor.
• Watch for safety hazards and report them immediately to your Supervisor/Manager.
• Attend all mandatory Department and Hotel meetings

Qualifications

• Previous experience in hotel operations, front desk, preferred.
• Excellent communication and customer service abilities.
• Ability to multitask and handle high-pressure situations.

Compensation & Perk

• Hourly rate: $22 per hour
• Annually: 5 vacation days, 5 paid sick days, 11 paid holidays
• Medical, Dental, Vision Insurance after 60 days of employment
• 401k with 4% company match
• 50% Food & beverage discount and discounted hotel rooms at all ASH properties
• Opportunity for growth within ASH People LLC

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.