Room Attendant - The Siren Hotel

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Embracing the traces of downtown Detroit’s legacy, music, history and design buffs alike are drawn to The Siren. Adorned with a mix of contemporary fixtures and vintage items sourced from around the world, The Siren is a metaphor: a beckoning call to the city of Detroit and its ever-enduring wonder. It’s an ode that’s achieved the impossible; we’ve woven Detroit's pre-modern zeitgeist – motown, avant-garde architecture, urban charm – with an emerging and revitalized downtown fabric. Three food & beverage spaces, a retail shop, a rooftop with panoramic views, and 106 guest rooms spread across 55,000 square feet in Detroit’s legendary Wurlitzer Building, once referred to as “the world’s largest music house.” In the building’s second coming, it pays tribute to what came before and a nod to the unwritten future of America’s most beguiling city.

Job description

Role and Responsibilities

The room attendant performs tasks of cleaning and organizing guest rooms, bathrooms, and public areas. Room attendants are committed to helping in providing guests a positive stay by ensuring that their guest rooms are well taken care of, in good condition and clean. Public areas cleaning.

A successful housekeeper main focus will be contributing towards an overall clean and positive atmosphere in the hotel. A room attendant should also be able to display a polite, helping and available conduct towards the guest, always providing assistance or information to guests as possible.

• Cleaning and servicing all guest rooms, removing soiled linen and trash, following company standards for these tasks
• Making up rooms following standard operating procedures and according to management and guest requests
• Cleaning public areas and back-of-house
• Keeping housekeeping closets and office areas well organized and free of clutter
• Use amenities and cleaning products in a controlled and safe way
• Assist guests with requests whenever possible
• Respect guest privacy and security at all times

A successful candidate applying to this position will have and display a friendly and pro-active attitude. Room attendants must be good team players and committed to the tasks at hand.

Preferred Skills

• Must be able to communicate and interact in English. The tone is positive and courteous, always genuine to provide service and assistance
• Previous housekeeping experience is required.
• Must be able to perform well while working with little or no supervision
• Work hours will spread over weekdays, weekends and holidays, which requires flexibility.
• Must be able to lift up to 20 pounds regularly and up to 40 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
• Strongly committed to complying and following security, safety and privacy regulations

Compensation & Perks

• Hourly rate of $17.25
• Health insurance, dental insurance, vision insurance, 401 (k) with match, voluntary short/long term disability, pet insurance, accident and critical illness coverage
• Annually: 10 vacation days, 5 paid sick days, 4 paid personal days, 11 paid holidays
• 50% food & and beverage discount and discounted hotel rooms
• Opportunity for growth within Ash People LLC.

Ash provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. In addition to federal law requirements, Ash complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Ash expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, age, disability, genetic information, or any other legally protected status. Improper interference with the ability of Ash employees to perform their job duties may result in discipline up to and including discharge.