Demo

Room Attendant- Ulysses

ASH People LLC
Baltimore, MD Full Time
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/16/2025

About ASH People LLC

Room Attendant

ASH Hotels designs, develops, owns and operates a very special collection of properties. In our world, a hotel is much more than a destination to meet, dine, or sleep. Rather, it is a dynamic site of imagery and emotions, interactions and sensations manifesting within the walls of a beautifully restored local legend - a living movie set. An ASH hotel is a connection to the past and a beacon for the future, layered in nuanced storytelling that invites exploration time and again.

Hotel Ulysses is a place where wanderers from anywhere can come for one-of-a-kind experiences – whether they are popping out of their Baltimore studio for a drink or need a place to stay during their east coast tour. To venture into Baltimore's rich history and vibrant community by way of the landmark Latrobe building feels only natural — an icon with a checkered past that has been restored to carry on its legacy. Nestled into the neighborhood of Mt. Vernon, the sprawling site houses 116 guest rooms alongside Blooms, an eccentric cocktail lounge, and Ash-Bar, a salon style café. Far from a support for tourists, Ulysses stands firm as a contributor and tableau vivant of Baltimore's artistic tradition–and its contemporary evolution.

About the role

The Professional Barista position is responsible for ensuring guests' enjoyment in ASH Bar and providing service at the ASH Bar counter. You should be organized, able to think and act quickly and effectively while retaining self-composure. Be guest sensitive and possess a sense of timing. Have the ability to guide guests through the menu, being knowledgeable of all things, including questions regarding the food, coffee, and other selections. Take pride in personal appearance and show dedication to your role. Can work well under stress or in high-pressure situations. Is an effective listener who is able to effectively resolve conflicts in a fair and direct manner - nothing slips through the cracks. Display integrity and honesty in all aspects of your employment.

This person is an extrovert by nature, a true people-person who gains energy from engaging guests in genuine and attentive interactions. They will create memorable and curated food and beverage experiences that ultimately inspire our guests to tell the story of ASH Bar and Hotel Ulysses to all their closest friends and Will be passionate about providing exceptional service according to ASH brand standards.

What you"ll do

  • Cleaning and servicing all guest rooms, removing soiled linen and trash, following company standards for these tasks
  • Making up rooms following standard operating procedures and according to management and / or guest requests
  • Cleaning public areas and back-of-house, Swann House as requested
  • Keeping housekeeping closets and office areas well organized and free of clutter
  • Use amenities and cleaning products in a controlled and safe way
  • Assist guests with requests whenever possible
  • Respect guest privacy and security at all times
  • Follow all safety and security protocols at all times

Qualifications

Preferred Skills

  • Will be passionate about providing exceptional service according to ASH Hotels brand standards
  • Is an effective listener that excels at understanding and resolving issues raised by coworkers and guests - no inquiry goes unanswered
  • Can work hours that will spread over weekdays, weekends and holidays
  • Can work well under stress or in high-pressure situations
  • Strongly committed to complying and following security, safety and privacy regulations
  • Enjoys and thrives in an environment where service, creativity, optimism and design are the cues for outstanding guest experiences
  • Has exceptional communication skills - there is no such thing as over communicating
  • Must be able to communicate and interact in English. The tone is positive and courteous, always genuine to provide service and assistance
  • Previous housekeeping experience desirable
  • Must be able to perform well while working with little or no supervision
  • Must be able to lift-up to 20 pounds regularly and up to 50 pounds on occasion. Must be able to stand, walk, and work on feet for extended periods of time. Requires grasping, writing, typing / keying, extended periods of standing, walking, repetitive motions, hearing, and visual acuity
  • Expected hours : 10 – 40 per week

    Benefits :

  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance
  • Weekly pay
  • Paid Holidays
  • Hotel Discounts
  • The pay range for this role is :

    15 - 17 USD per hour(Hotel Ulysses)

    PI262222994

    Salary : $15 - $17

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