Social Worker

Vision: AshaKiran aspires to be “A Ray of Hope” by bridging the gap between service providers and culturally diverse communities.

Mission: Our mission is to address domestic violence, sexual assault, and human trafficking in underserved communities, such as the foreign-born, by offering culturally sensitive crisis services and providing education to enhance understanding of cultural barriers.

Agency: AshaKiran, Inc.

Department: Operations (Direct or Client Services)

Location: Confidential

Reports to: Shelter Coordinator / Director of Operations

Status: Hourly / Non-Exempt

Hours of Work: Full-time based on agency priorities / Shifts as assigned

Benefits: Detailed in AshaKiran’s Policies

JOB PURPOSE: Responsible for providing comprehensive social work services to survivors of Domestic Violence, Sexual Assault and Human Trafficking residing in the shelter. Additionally, this role involves supervision of a team of Case Managers to ensure high quality support and advocacy for shelter residents. The Social Worker plays a critical role in addressing the complex needs of survivors and empowering them to achieve safety, healing, and self-sufficiency.

Job duties/responsibilities:

Direct Client Services:

oOperate according to the National Association of Social Workers Code of Ethics

oConduct intake assessments and develop individualized service plans for shelter residents, addressing their safety, housing, legal, medical, and emotional needs.

oProvide crisis intervention, counseling, advocacy, and support services to survivors of Domestic Violence, Sexual Assault and Human Trafficking

oCollaborate with internal and external partners to coordinate referrals for legal assistance, counseling, housing, healthcare and other support services

oEmpower survivors to develop safety plans and make informed decisions about their lives

oPromote a culturally supportive atmosphere in shelter

oEnsure Shelter Standards compliance

Residential Program:

oCollaborate with the Director of Operations and Shelter Coordination to make recommendations for program enhancement and innovations based on client needs, best practices, and emerging trends in the fields of Domestic Violence, Sexual Assault

and Human Trafficking

oParticipate in weekly case review sessions with the Shelter Coordinator

oEnter data into OSNIUM or other related data system

oMaintain data for monthly Direct Services report (services provided and clients served)

oUpkeep and ensure Case Notes and files are up to date

Staff Supervision and Training:

oSupervise a team of Case Managers, providing guidance, support, and oversight to ensure the delivery of high-quality services to shelter residents

oConduct regular individual and group supervision meetings with Case Managers to review client cases, address challenges, and provide professional development opportunities

oEnsure with Shelter Coordinator’s assistance that trainings (mandatory and additional) for Case Managers are up to date and completed.

oPromote accountability, performance and best practices

oReview Case Managers timesheets and monthly reports

Case Management Oversight:

oReview and approve individualized service plans developed by Case Managers, ensuring alignment with best practices and organizational policies

oMonitor the progress of client cases and provide consultation and support to Case Managers in addressing complex or challenging situations

oEnsure accurate and timely documentation of client interactions, service provision, and case management activities in accordance with agency standards and confidentiality requirements

Community Involvement:

oRepresent the shelter at community events, conferences and meetings to raise awareness about Domestic Violence, Sexual Assault and Human Trafficking issues and promote the services available at the shelter

oBuild and Maintain partnerships with local service providers, government agencies, and advocacy organizations to enhance access to resources and support for survivors

oAttend meetings assigned by Director of Operations with community partners

Documentation and Reporting:

oEnsure maintenance of accurate and confidential client records, including intake assessments, service plans, case notes and case management activities

oEnsure casework system, files, statistical data and other information is being maintained

oEnsure compliance with agency policies, procedures and confidentiality standards in all documentation and communication

oPrepare reports and documentation as required by agency policies and procedures, funding, regulatory agencies, and organizational stakeholders

oAccurate and timely documentation of client interactions, service provision, and case management activities in accordance with agency standards and confidentiality requirements

oEnter data into OSNIUM or other related data system

oMaintain data for monthly Direct Services Report (services provided and clients served)

oAnswer, provide response and document the crisis line calls

Knowledge of:

• Effective communication in all forms

• Crisis intervention principles and an understanding of the dynamics of trauma, domestic violence, sexual assault and human trafficking in foreign-born communities

• Cultural competency and language access

• Community resources and support services

• Trauma informed care

Skills:

• Professionalism

• Creative Problem-solving

• Effective communication in all forms

• Active Listening

• Strategic thinking

• Time management

• Organizational skills

• Team building

Abilities:

• Empathy

• Cultural awareness and humility

• Maintain confidentiality

• Maintain respect and professionalism

• Work independently and as a part of a team

• Use discretion and judgment with integrity

• Interact with co-workers from various cultural backgrounds

• Remain current with information technology platforms and programs

• Adhere to rules, regulations, and policies

Required qualifications, education, and experience:

• Master’s degree in Social Work, or related field

• Licensed Clinical Social Worker (LCSW) or eligibility for licensure preferred

• Minimum of 3-5 years of experience providing Social Work services to survivors of Domestic Violence, Sexual Assault and Human Trafficking

• Domestic violence shelter work experience preferred

• Previous experience in case management and supervision

• Experience in leading diverse work teams

• Bilingual or multilingual fluency preferred

• Valid Driver’s license and a privately owned and insured automobile

• Upon hire, completion of required program trainings

• Flexibility to work evenings, weekends and holidays as needed

Working conditions and expectations:

• Residential Client facility environment(s)

• Occasionally lift and/or move up to 40 pounds

• Sitting/Standing periods of time

• Willingness to utilize privately owned automobile in job performance

• Willingness to drive company vehicles and added to the organization’s auto insurance

• Transportation of clients as assigned

• Collaborate with shelter staff on tasks to maintain the facility clean, sanitized and organized

Travel requirements:

• Local and in-state travel

Job Type: Full-time

Pay: $21.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Weekends as needed

Work Location: In person

Salary : $21