Case Manager

Revised 1/4/2015

 Do you want your work to make a difference in other people’s lives?

 Do you have a passion for helping our veterans?

 Do you want to be instrumental in getting homeless veterans the help they need in the area of mental and physical health, acquiring life and job skills to get jobs that pay more than minimum wage, help them establish healthy relationships and social support with family and friends?

 Do you want to be a key part of getting them to a place of self-sustainability?

If you do, please consider the opening we have at Asheville Buncombe Community Christian Ministry’s Transformation Village in Asheville, N.C. Transformation Village gives hope, healing, health and a home to single women, mothers with children, and female veterans experiencing homelessness. We provide residents a fresh start and a place to heal surrounded and supported by Christian love, trust, education and companionship.

The Position: Transformation Village Case Manager

Full-time position, 40 hours per week including some evenings and Saturdays

Qualifications:

• Bachelors or masters’ degree in social work or related field with 2 to 5 years of experience working with low income or homeless persons in a case management position

• The individual must have experience with case management practices and experience in maintaining individualized service plans with individualized measurable goals that are developed with the resident

• Must work within our organized system to collect data efficiently, and place into reporting systems to track the progress of our veterans. A strong working knowledge of Microsoft Excel is necessary

• Must be able to work in a team environment that shares responsibilities with coworkers for a consistent approach to outreach on assessment and screening, individualized case plans, outcome measurements and weekly progress reviews to ensure that all goals are met

• Must have excellent verbal and written skills to communicate effectively with homeless residents as well as with community professionals; along with good negotiating, mediation and conflict resolution skills

• Must be able to develop relationships with landlords as well as housing organizations to advocate and obtain housing for our residents

• Must be able to work with volunteers. Must maintain positive, dependably cheerful attitude to promote services to our residents

Responsibilities:

• Work within ABCCM’s systems to build bridges between service organizations and area congregations to help residents with obtaining income and permanent housing

Revised 1/4/2015

• Follow procedures for case management that supports homeless residents in obtaining/maintaining income stability and housing as they transition back into responsible lifestyles in the community

• Provide skills assessments, individual job counseling, labor market information, housing education, and housing placement assistance as well as follow-up services

• Meticulous record-keeping and case notes that document residents progress and areas that need additional support, outreach, screening and skills assessment, training, job development, community referrals, procurement of housing and outcome measurements

• Assist residents in obtaining income maintenance through public assistance

• Follow ABCCM personnel policies as they relate to confidentiality, drug free/tobacco free work place, harassment and other policies as they are developed by ABCCM to support a healthy, safe working environment

• Perform other duties as needed

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift

Work Location: In person

Salary : $40,000