Disaster Response Care Coordinator

Title: Faith360 Disaster Response Care Coordinator

Position Summary:
This position is dedicated to supporting individuals and families affected by Hurricane Helene. The Care Coordinator promotes a Whole Person Care model utilizing a coordinated approach to service delivery to support the health and well-being of disaster survivors through accurate, timely, and successful linkages to resources. This role will serve a network of churches and nonprofit organizations, making experience in ministry, faith-based initiatives, or community-based services highly desirable.

Position Type:

• Classification: Full-time salary position with flexible hours, including occasional evenings and weekends.

• FLSA Classification: Exempt

• Pay Grade Level: Coordinator

Duties / Responsibilities:

• Conducts biopsychosocial assessments in person and by phone with clients to identify needs in key areas (e.g., housing, financial assistance, food, emotional and spiritual care, employment, benefits, social connection, etc.).

• Performs street-level outreach to locate marginalized and disaster-impacted individuals in collaboration with Network team members.

• Makes referrals to Network providers, churches, nonprofits, and other agencies to address identified needs based on understanding of eligibility criteria, capacity, location, and client preference.

• Maintains a working knowledge of network providers’ menu of services, eligibility criteria, intake processes, and preferences.

• Documents all activity in accordance with grant program guidelines and in compliance with internal policies and procedures.

• Elicits feedback from clients and providers to ensure successful engagement and service delivery.

• Coordinates across other programs and ministries within ABCCM.

• Participates in all appropriate staff, supervision, and training meetings.

• Other duties as assigned

Skills / Competencies:

• Minimum of 2 years working with at-risk populations, disaster relief efforts, nonprofit organizations, or ministry-related work.

• Existing knowledge of area resources, particularly those offered through churches, faith-based organizations, and nonprofits, is preferred.

• Excellent communication skills, both verbal and written.

• Proficiency in web-based platforms as well as MS Office Suite.

• Self-directed, highly motivated, and mission-driven, with a strong commitment to serving communities in crisis.

Qualifications:

• High School diploma or GED; bachelor’s degree in human services, nonprofit management, community based services, or equivalent experience preferred.

Relationships / Working Environment:

• The Care Coordinator reports to the Faith360 Program Director or designated supervisor.

• The position interacts with Faith360 staff, disaster survivors and their families, faith-based organizations, nonprofit service providers, community partners, volunteers, and interns.

• This position requires work in both an office setting and field environments, including disaster-affected areas.

Physical Demands:

• Physical Demands: Must be ambulatory; must have visual/hearing acuity. Must be able to write legibly. Must have sufficient manual dexterity to write and use a computer and other typical office equipment on a regular basis. Must possess dexterity, stand, sit, walk, lift and carry twenty pounds for short distances.

• Mental Demands: Must have verbal ability; must be able to comprehend instructions; comprehend/ interpret charts, diagrams, and possess inductive and deductive reasoning.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekends as needed

Work Location: In person

Salary : $40,000