What are the responsibilities and job description for the Referral Coordinator position at Asheville Ear Nose and Throat?
Company Overview
Asheville Head, Neck and Ear Surgeons, P.A. is a busy otolaryngology and audiology practice comprised of 7 MDs and 8 audiologists. With locations in Asheville, Marion, Brevard, and Hendersonville, we are dedicated to providing high-quality care to our patients.
Summary
We are seeking a Referral Coordinator to join our dynamic team at Asheville Head, Neck and Ear Surgeons, P.A. This role is vital in managing patient referrals and ensuring seamless communication between our practice and other healthcare providers. Your contributions will directly enhance patient care and operational efficiency.
Responsibilities
- Coordinate patient referrals to specialists and ensure timely processing of referral requests.
- Maintain accurate medical records and documentation for all referral activities.
- Verify insurance coverage and obtain necessary authorizations for referrals.
- Communicate effectively with patients regarding their referral status and next steps.
- Collaborate with medical staff to streamline the referral process and improve patient flow.
- Ensure compliance with HIPAA regulations in all aspects of referral management.
Requirements
- Proven experience in a medical office setting, preferably in a referral coordination role.
- Strong knowledge of medical terminology and familiarity with ICD-10 coding.
- Excellent communication skills, both verbal and written.
- Ability to manage multiple tasks efficiently while maintaining attention to detail.
- Experience with insurance verification processes is essential.
If you are passionate about improving patient care through effective coordination and communication, we invite you to apply for the Referral Coordinator position at Asheville Head, Neck and Ear Surgeons, P.A. Join us in making a difference!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person