What are the responsibilities and job description for the Lead Maintenance Technician/Bilingual/English+Spanish (Houston) position at Ashford Communities?
Job Description
We are Ashford Communities. Creating a place to belong where superior experiences are created.
Our Purpose
The Ashford team is growing, and we are looking for our next Ashfordian! Are you ready to embark on an exciting journey with Ashford Communities, Houston, Texas' premier property management company? We are seeking a Lead Maintenance Technician who can bring their expertise, technical skills, and strong leadership abilities to the table. Our company is known for its work hard, play hard philosophy, and we're on the hunt for someone who can keep up with our vibrant and dynamic team.
This individual will be a self-starter, goal-oriented, motivated, and passionate about helping residents maintain their biggest comfort and safety – their new home! As a Lead Maintenance Technician, your role is crucial as you ensure the smooth operations of the property, oversee all maintenance activities, lead the maintenance team, and prioritize resident satisfaction, making you an integral and necessary part of our operations. Your expertise and leadership directly contribute to the overall success and profitability of the property, impacting the company’s bottom line.
Who is Ashford Communities?
At Ashford Communities, we're not your typical property management company. We take pride in being a year over year Best and Brightest Company to work for, and we have the awards to back it up! Our dedication to creating an exceptional living experience for our residents is unmatched, and our comprehensive benefits package and career advancement opportunities are just the beginning. We believe in going above and beyond to ensure our residents feel at home, and we're seeking team players who share our commitment to providing exceptional experience. If you're inspired by the idea of making a difference in people's lives and creating a community where residents truly feel at home, then Ashford Communities is the place for you to grow both personally and professionally.
Position Overview
As a Lead Maintenance Technician at Ashford Communities, you will play a vital role in maintaining and enhancing the physical condition of our communities. Your primary goal will be to ensure the prompt resolution of maintenance issues, provide exceptional service to our residents, and lead a team of maintenance technicians to deliver high-quality workmanship.
Essential Duties & Responsibilities
Do the Ashford Core Values resonate with you and your work ethic? You may be our next Ashfordian.
At Ashford Communities, we believe in recognizing and rewarding our exceptional team members. In addition to a competitive salary, we offer a generous benefits package that includes health insurance, plenty of coffee, snacks, and more. We even pay our employees for their referrals if they're hired!
Ashford Communities is proud to be an equal-opportunity workplace. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state, or federal laws.
We are Ashford Communities. Creating a place to belong where superior experiences are created.
Our Purpose
The Ashford team is growing, and we are looking for our next Ashfordian! Are you ready to embark on an exciting journey with Ashford Communities, Houston, Texas' premier property management company? We are seeking a Lead Maintenance Technician who can bring their expertise, technical skills, and strong leadership abilities to the table. Our company is known for its work hard, play hard philosophy, and we're on the hunt for someone who can keep up with our vibrant and dynamic team.
This individual will be a self-starter, goal-oriented, motivated, and passionate about helping residents maintain their biggest comfort and safety – their new home! As a Lead Maintenance Technician, your role is crucial as you ensure the smooth operations of the property, oversee all maintenance activities, lead the maintenance team, and prioritize resident satisfaction, making you an integral and necessary part of our operations. Your expertise and leadership directly contribute to the overall success and profitability of the property, impacting the company’s bottom line.
Who is Ashford Communities?
At Ashford Communities, we're not your typical property management company. We take pride in being a year over year Best and Brightest Company to work for, and we have the awards to back it up! Our dedication to creating an exceptional living experience for our residents is unmatched, and our comprehensive benefits package and career advancement opportunities are just the beginning. We believe in going above and beyond to ensure our residents feel at home, and we're seeking team players who share our commitment to providing exceptional experience. If you're inspired by the idea of making a difference in people's lives and creating a community where residents truly feel at home, then Ashford Communities is the place for you to grow both personally and professionally.
Position Overview
As a Lead Maintenance Technician at Ashford Communities, you will play a vital role in maintaining and enhancing the physical condition of our communities. Your primary goal will be to ensure the prompt resolution of maintenance issues, provide exceptional service to our residents, and lead a team of maintenance technicians to deliver high-quality workmanship.
Essential Duties & Responsibilities
- Oversee and coordinate your community's daily maintenance operations, including preventive maintenance, repairs, and improvements.
- Respond promptly to maintenance requests and ensure timely resolution of issues to the satisfaction of our residents.
- Lead and supervise a team of maintenance technicians, providing guidance, training, and support.
- Conduct regular inspections of the properties to identify maintenance needs and ensure safety and quality standards compliance.
- Collaborate with vendors and contractors to obtain competitive bids, negotiate contracts, and ensure timely project completion.
- Maintain accurate records of maintenance activities, inventory, and expenses.
- Assist in developing and implementing maintenance policies, procedures, and best practices.
- Strong technical skills and knowledge of various maintenance trades, including plumbing, electrical, HVAC, and general repairs. Applicants should have strong knowledge and experience working with heat pumps AC.
- Excellent leadership and team management abilities, with the capability to motivate and inspire a team to deliver exceptional results.
- Effective communication and interpersonal skills to interact with residents, team members, and vendors.
- Strong problem-solving skills and the ability to prioritize and manage multiple tasks effectively.
- Proficient in using maintenance management software and other relevant tools.
- Minimum of 5 years of experience in maintenance roles, preferably in the property management or real estate industry.
- Proven experience in leading and supervising a maintenance team.
- Familiarity with property management software and computerized maintenance management systems (CMMS).
- Use of Microsoft Office products.
- Bilingual in both English & Spanish – plus!
- Excellent written and verbal communication skills.
- Leadership: As a Lead Maintenance Technician, being a strong leader who can guide and motivate your team is crucial. Your ability to provide direction, support, and inspiration will help create a positive work environment and promote collaboration and productivity.
- Technical Expertise: To effectively lead and perform maintenance tasks, one must possess a deep knowledge of maintenance trades and be skilled in various areas such as plumbing, electrical, HVAC, and general repairs.
- Customer Service: We must provide exceptional service to our residents and prioritize their needs. Being customer-centric and strongly committed to resident satisfaction will contribute to a positive living experience.
- Problem-Solving: A Lead Maintenance Technician should be a proactive problem-solver, capable of quickly identifying and diagnosing maintenance issues and implementing effective solutions. Being resourceful and thinking critically will enable you to overcome challenges efficiently.
- Teamwork and Collaboration: Collaboration with other team members, vendors, and contractors is crucial for successful maintenance operations. Working well with others, communicating effectively, and fostering a collaborative environment will contribute to overall team success.
Do the Ashford Core Values resonate with you and your work ethic? You may be our next Ashfordian.
- T: Teamwork
- E: Excellence
- A: Attitude
- C: Caring
- H: Honesty
At Ashford Communities, we believe in recognizing and rewarding our exceptional team members. In addition to a competitive salary, we offer a generous benefits package that includes health insurance, plenty of coffee, snacks, and more. We even pay our employees for their referrals if they're hired!
- Medical – United Healthcare & MEC Plan
- Dental
- Vision
- Life Insurance
- Short-Term Disability
- Supplemental Hospital & Accident Insurance
- EAP Program for Employees & Family Members
- Paid Holidays
- PTO: Vacation & Sick Time
- Learning & Career Development Programs
- Leadership Development with Ashford University
- Quarterly Community Give-Back Events
- Monthly Happy Hours
Ashford Communities is proud to be an equal-opportunity workplace. We do not discriminate based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or any protected category prohibited by local, state, or federal laws.
