Lead Maintenance Technician Bilingual| Houston, Texas

We are looking for a Bilingual Lead Maintenance Technician for our Communities in Houston. What's AWESOME about Ashford Communities...

• Our CULTURE focuses heavily on Teamwork, Trust, Fun, and Customer Care!
• Employees are rewarded and recognized for their efforts and performance!
• We offer real, deserved advancement opportunities!

APPLY TODAY to be a part of one of the fastest-growing Owner Managed Multifamily Team! Check us out Today -> ashfordco.com Required Experience.

Position Summary

The Lead Maintenance Technician oversees the overall appearance and maintenance needs of their Ashford Community. This position is key to leading and motivating the maintenance team that they oversee daily. The Lead Maintenance Technician is responsible for assigning daily tasks to their team members, holding the team accountable to work done and collaborating with the Community Manager on a continuous basis to ensure that all maintenance is done accurately and within established timeframes. The Lead Maintenance Technician must maintain the overall curb appeal, train, develop and coach the maintenance team as required, coordinate make ready units and move in/out schedule, perform general maintenance repairs, conduct preventive maintenance, help with vendor management and budgeting, and assist with any CAPEX project as needed.

Essential Job Functions

Maintenance of Community 70%

• Diagnose and perform all maintenance and repairs in a timely and professional manner, including plumbing, HVAC, electrical, appliance installation and carpentry
• Inspect vacated apartments, and perform duties to restore apartments to “make-ready” status
• Re-inspect vacant apartments after make-ready to determine quality of work performed
• Perform effective emergency maintenance after hours as required
• Ensure adequate number make ready units are available
• Operate and maintains equipment and tools for work performed
• Must have good safety awareness and judgment
• Contacts other vendors for problems that exceed the capacity of the company
• Inspect the exterior of the property (property walk). Perform building and common area upkeep
• Maintains work area in a neat and clean manner
• Complete or oversee the completion of preventative maintenance

Team Management 20%

• Delegates work orders and instructions to maintenance team in a timely manner
• Responsible for 24-hour emergency maintenance service as scheduled, and carry a pager/cell phone as required for on-call maintenance or assign to subordinate(s)
• Resolve problems with jobs and/or interact with management to amend the issue
• Alert the Community Manager of any unusual occurrences or damage observed
• Ensure compliance of all work-related activities in a fair, ethical and consistent manner
• Actively participate in the positive development of the maintenance team in the soft skills and technical skills of the team
• Oversee work performed by vendors and outside contractors
• Answer resident inquiries regarding work orders and tasks completed by team

Administrative and Other 10%

• Maintains inventory of equipment and supplies
• Obtain bids and negotiate prices with vendors and contractors as directed
• Adheres to all company policies & procedures paying attention to health and safety procedures
• Comply with all company safety standards, OSHA, and Fair Housing regulations
• Complete timesheets and other business forms and submit to the community manager as needed
• Returns tools and unused maintenance supplies to the maintenance shop at the end of each day
• Order new equipment as needed and/or have equipment repaired
• Performs other special projects and duties as assigned

QUALIFICATIONS AND EDUCATION REQUIREMENTSMinimum Required Education and Skills

• High School Diploma or GED required
• 3-4 years of related maintenance experience and/or training
• HVAC certification, or the ability to receive your certification within 1 year of employment
• High level of skill in the following areas:
  • Electrical
  • Plumbing
  • HVAC
  • Pools
  • Carpentry
  • Dry Wall
  • Exterior structure
  • Appliance
• Strong knowledge of current repair and maintenance techniques and procedures
• Excellent knowledge and skill in the safe use of maintenance of hand tools, power tools and measuring devices
• Excellent customer service skills and ability to work well with others
• Superior time management and organizational skills
• Must be willing to travel and assist at other Ashford Communities as needed
• Must be willing to respond to after hour emergencies and work a non-traditional work schedule at times based on business needs
• Valid driver’s license
• Heat pump experience

Preferred Education and Skills

• Associate degree or equivalent from a two-year College or technical school.
• CPO Certification (as needed)
• Management / Team lead experience
• Knowledge of OSHA laws and regulations
• Bilingual (English/Spanish)