What are the responsibilities and job description for the Flower Order Entry and Shop Support position at Ashland Addison Florist?
Job Title: Flower Order Entry and Shop Support
Job Summary:
Well established Florist is seeking a detail-oriented and organized Flower Order Entry and Support Coordinator to join our growing Lofendo Flowers location. This location specializes in creating beautiful floral arrangements that bring comfort and peace to out clients during both joyful and somber occasions. The ideal candidate will play a crucial role in ensuring smooth operations related to flower orders, customer communications, and shop maintenance. This position requires strong communication skills, a customer-friendly attitude, and the ability to manage multiple tasks efficiently.
Key Responsibilities:
- Process flower orders by entering details accurately into the system.
- Print ribbons for flower orders, ensuring all orders are completed with the correct labeling.
- Contact customers in a timely manner to gather obituary information, confirm order details, and address any queries via phone as needed. Answer phones as needed.
- Assist with delivery logistics in MAS system (making trips, checking trips in and out, etc…)
- Submit flower orders via email using Felix software.
- Maintain a clean and organized shop environment, including sweeping, disposing of garbage, and cleaning the bathroom when necessary.
- Assist in cleaning flowers, becoming familiar with cut flower products and ensure quality standards are met.
- Occasionally pick up flowers from wholesalers (e.g., Kennicott Bros.) as needed.
- Handle emergency deliveries of flowers or corrected ribbons when required.
- Support inventory management by assisting with tracking and organizing hardware goods, Teleflora products, and plants, etc.
Job Type: Full-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No nights
- Weekends as needed
Ability to Commute:
- Wood Dale, IL 60191 (Required)
Ability to Relocate:
- Wood Dale, IL 60191: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $19