What are the responsibilities and job description for the Medical Receptionist position at Ashland Physical Therapy?
At Ashland Physical Therapy, our number one priority is the patient. We strive to provide individualized treatment with hands-on, compassionate care. We do not rush our patients or our clinicians. Rather, we perform comprehensive evaluations and encourage patient input for treatment planning and goal setting.
Our philosophy is to provide the highest quality therapy through personalized care and education. We support creative and individualized intervention.
Job Description
The Medical Receptionist is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient service. Your big smile in our fun and energetic clinic will go a long way!
Responsibilites
- Greet patients and provide outstanding customer service
- Answer phones
- Electronic scheduling
- Data entry
- Verify current personal and financial information
- Maintain patient charts and electronic medical records
- Verify insurance benefits
- Charge tickets
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
Qualifications
- High school graduate or equivalent
- Must have 1 years of previous medical front office experience
- Excellent telephone skills
- Proficient in Word and Excel
- Previous experience with medical software preferred
- Available and flexible with your hours
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
Additional Information
What you'll get:
- Competitive hourly rate
- Excellent benefits package, including 401k, health, dental, PTO & more!
- Multiple opportunities for professional development, specialization, and leadership
- Family-friendly work environment
- Employee discount plans
- Employee Assistance Program (EAP)
- Investment from a company that wants you to succeed and thrive