What are the responsibilities and job description for the Client Care Coordinator position at Ashley Delp Team?
We’re hiring a motivated real estate administrative assistant to join our growing team. Responsibilities include administrative duties such as keeping track of all transaction documents in the client database for our real estate agents, monitoring and notifying clients of important deadlines, complying with legal procedures, and planning appointments and final walkthroughs. You’ll also support the team by marketing the company on social media and planning company events. The ideal candidate should be a great communicator who is driven and highly detail-oriented. If this position interests you, start your application today!Compensation:
$30,000 - $50,000 yearly
Responsibilities:- Generate status reports for the team on a regular basis to make sure company targets are being properly prioritized
- Coordinate schedules to ensure optimal open houses and final walkthroughs, travel arrangements, and general appointments
- Comply with tax withholding processes and legal requirements
- Fulfill client requests for information or other relevant transaction services in a quick and friendly manner
- Notify transaction participants when a deadline is approaching
- Efficiently handle and respond to calls and emails
- Maintain organized files and assist in managing sales/escrows/closing processes
- Execute follow-up communication with clients via letters and emails
- Post new listings during weekly team meetings
- Manage business supply inventory and monitor weekly, monthly, and yearly goals
- Update client records in CRM (BoomTown) and handle all data entry and reports
- Coordinate necessary appointments, including open houses and final walkthroughs
- Ensure compliance with tax withholding processes and legal requirements
- Organize and support community outreach events to enhance our local presence
- Stay updated on website maintenance and track mileage
- Contribute to the improvement of office policies and procedures
- Backup computer files and continuously enhance real estate industry knowledge
- Has knowledge of Microsoft Office and customer relationship management software
- Communicates well, both verbally and written
- Background in real estate is required for this position
- Flexible working schedule to accommodate clients on nights and weekends
- License for real estate is preferred but not required
- A valid Real Estate License is preferred for this job but is not required to apply
- Strong communication skills (phone and email)
- Computer literacy, including proficiency in Microsoft Office and CRM software
- Positive, enthusiastic, and solution-oriented mindset
- High school diploma or GED required
- Previous experience in the real estate industry is a plus
- Last but not least, be Teachable!
Join a team of humble, hard-working go-getters who embody a solution-focused attitude. At Ashley Delp Team and Dream Realty, we're not just changing the real estate game; we're revolutionizing it. Our core values prioritize selfless service to families and creating raving fans through the highest consumer experience. If you share our values and are ready for a rewarding career journey, we look forward to having you on board!
Salary : $30,000 - $50,000
