What are the responsibilities and job description for the Customer Service - Front Desk ( FULL - TIME ) position at Ashley Furniture Homestore?
The #1 selling Retail Furniture Store in the U.S is NOW HIRING for a FULL- TIME Clerical/Customer Service Representative!
JOB SUMMARY: CUSTOMER SERVICE REPRESENTATIVE:
Ashley Furniture HomeStore, the largest volume furniture retailer in America AND the #1 selling home furniture brand in the World, is seeking a dynamic clerical/customer service representative who can provide top-notch customer service skills. This position is located in Beautiful CHARLESTON, SC Ashley HomeStore.
Duties and Responsibilities:
- * Processing Invoices for customers*
- * Running Credit Applications*
- * Handle all inbound phone calls.*
- * Cash, Credit Card processing, cash balance reports, funding payments, etc*
- * Perform additional tasks as assigned by the Store Manager.*
- * Place orders for supplies and parts. *
Qualifications:
- * Excellent customer service skills by phone and in person. *
- * Provide problem solving with customers in a professional manner. *
- * Computer and clerical experience is a must. *
- * High school graduate or equivalent. *
- * Excellent attendance record.*
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with client s in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Other duties as requested
FULL BENEFIT PACKAGE!!!
Communication method(s) used:
- Phone
- Chat
- In person
This Job Is:
- A job for which military experienced candidates are encouraged to apply
- A “Fair Chance” job (you or the employer follow Fair Chance hiring practices when performing background checks)
- A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
- A job for which all ages, including older job seekers, are encouraged to apply
- Open to applicants who do not have a college diploma
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Flexible schedule
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $15 - $17
