What are the responsibilities and job description for the Service Repair Technician position at Ashley Furniture HomeStore?
Overview
We are seeking a skilled and detail-oriented Repair Technician to join our team. The ideal candidate will be responsible for diagnosing, and repairing various furniture items. This role requires a strong technical background, problem-solving skills, and the ability to work independently as well as part of a team.
Duties
- Diagnose issues with furniture in person, over the phone, or through text platforms.
- Perform repairs on various types of furniture, mattresses, and adjustable bases.
- Provide unparralled customer service..
- Maintain accurate records of repairs, and inspections performed.
- Collaborate with distribution manager, and store manager to solve complex repairs, and issues.
- Communicate effectively, and throughly with customer, and company in regards to service & repair status.
Qualifications
- Proven customer service experience.
- Excellent problem-solving skills and attention to detail.
- Ability to work independently as well as collaboratively within a team setting.
- Strong communication skills to interact effectively with clients and team members.
- High school diploma or equivalent; additional technical certifications are preferred but not mandatory.
Join our dedicated team as a Repair Technician where your skills will contribute significantly to our operational success!
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Expected hours: 37 – 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Application Question(s):
- Are you willing to undergo a federal background check, and company background check prior to employment?
- Are you willing to undergo a pre-employment drug screen?
Ability to Commute:
- Great Falls, MT 59405 (Required)
Ability to Relocate:
- Great Falls, MT 59405: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20