What are the responsibilities and job description for the IT Application Administrator position at Ashley Furniture Industries?
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Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.
Summary
The Application Administrator will configure and implement enterprise applications and assist in the installation, setup, maintenance, support and documentation. This position will also assist in the improvement of and the adherence to company computer security policies, systems development standards and other company and departmental policies and processes.
Responsibilities
Preferred
Benefits We Offer
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
Ashley Furniture Industries, Inc. is the largest manufacturer of furniture in the world. Established in 1945, Ashley offers one of the industry’s broadest product assortments to retail partners in 123 countries.
Summary
The Application Administrator will configure and implement enterprise applications and assist in the installation, setup, maintenance, support and documentation. This position will also assist in the improvement of and the adherence to company computer security policies, systems development standards and other company and departmental policies and processes.
Responsibilities
- Monitor and maintain applications to ensure optimal reliability and operational efficiency by applying regular application updates.
- Assist with application configuration and understanding of the configuration options within the application.
- Assist in the development of automated performance metrics and application updates.
- Troubleshoot and resolve issues impacting the Company’s systems, applications and services within the agreed time to recovery, with guidance as needed.
- Contribute to the research and resolution efforts during all incidents.
- Implement information technology applications; assist in the installation, testing and documentation of enterprise systems.
- Follow process and procedure standards to maintain and improve service and efficiency.
- Provide accurate daily handover of all ongoing and major incidents in your shift to your offshore colleagues.
- Continually develop expertise on the systems, technology and infrastructure.
- React to change productively, communicate effectively and handle other essential assigned tasks.
- Provide knowledge-base documentation on the configuration of the application.
- Demonstrate the Company’s Core and Growth Values in the performance of all job functions.
Preferred
- OnBase application
- UKG Pro / WFM application
- Infor Expense Management application
- We offer competitive pay and excellent benefits!
- We are a multi-billion dollar company and the largest manufacturer of furniture in the world, and offer one of the industry’s broadest product assortments at over 20,000 storefronts in 123 countries.
- Growth-Focused is one of our core values, and we are dedicated to helping you grow with us through training, mentoring, and coaching as well as investing in the latest design tools, production equipment and new technologies.
- Environmental efforts are a priority as we continually seek to recycle, reuse and replenish every day.
- Millions of dollars are contributed annually to local and national charities as we seek to improve the lives of people around the world.
Benefits We Offer
- Health, Dental, Vision, Employee Assistance Program
- Paid Vacation, Holidays, and Your Birthday off
- Generous Employee Discount on home furnishings
- Professional Development Opportunities
- Ashley Wellness Centers (location specific) and Medical Tourism
- Telehealth
- 401(k) and Profit Sharing
- Life Insurance
- Honesty & Integrity
- Passion, Drive, Discipline
- Continuous Improvement/Operational Excellence
- Dirty Fingernail
- Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.
