Business Process Analyst

Business Process Analyst. Entry Level

Location: Arcadia, WI
Are you passionate about improving business processes and driving efficiency? We're looking for a Business Process Analyst to work closely with our Wholesale Teams to document, analyze, and enhance operations. If you thrive in problem-solving, process optimization, and system implementation, this role is for you!
What You'll Do:
✅ Evaluate and refine business processes to boost efficiency and effectiveness
✅ Drive, monitor, and manage new process implementations
✅ Troubleshoot and resolve process failures, escalating when needed
✅ Analyze reports to ensure compliance, customer satisfaction, and timely issue resolution
✅ Identify and implement process improvements to optimize service delivery
✅ Develop training materials and conduct training sessions for system updates
✅ Provide administrative support, including reporting and supply management
✅ Collaborate with IT on system testing, updates, and implementations

What You Bring:
Bachelor's degree in Business Administration, IT, or a related field
Proven experience in process analysis and optimization
Strong analytical skills with a proactive approach to problem-solving
Excellent communication and negotiation skills
Experience with Continuous Improvement programs
Ability to work cross-functionally and drive change
Familiarity with system testing and implementation (a plus!)

Who We Are
At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators
who won't coast when times are good. We create solutions, not excuses. And never settle for the status quo. It's the reason we're always searching for better ways to deliver an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a Growth Mindset, and once you join our team, you'll learn from the best in the business.

Apply today and find your home at Ashley!

Benefits We Offer
Health, Dental, Vision, and Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity

• Without hesitation, uses candor and is direct in communication
• Is tough-minded in working in and meeting the demands of reality
• Always tells the truth and follows through on commitments

Passion, Drive, Discipline

• Enjoys working hard and pursues work with energy, drive and willpower to finish
• Is disciplined in developing consistency into work processes
• Is focused and relentless in achieving goals

Continuous Improvement/Operational Excellence

• Fights to take costs and waste out of the system
• Seeks to understand "why" something works the way it does, and through study and improvement determines how to better all processes and systems
• Strives for more in all areas of work by developing measurements, setting goals and then working on ways to exceed goals through problem solving methods that look beyond the obvious

Dirty Fingernail

• Does not rely on reports to run the business, but rather goes to the work that is being done and sees if the work is being done right for him/herself
• Has an insatiable curiosity and takes a "Go and See" approach to understand the current state of the business and the competitive realities
• Takes a hands-on approach to tackle problems and demonstrates critical thinking through use of effective questioning...asking the 5 "Whys"

Growth Focused

• Understands the customer's needs and wants, then challenges current ways of doing business that inhibits growth and organizes work to meet those needs
• Is competitive by studying the competition and is aggressive in looking for ways to beat them
• Strives to be the BEST by improving quality of processes, reducing costs, doing more business, being profitable, and growing the business

We are an equal opportunity employer and provide a drug-free working environment. While Ashley appreciates the interest of all candidates only those meeting specific position requirements may be contacted. Principals Only.