Distribution Center Warehouse Management System Specialist

Distribution Center Warehouse Management System Specialist

Summary

The Warehouse Management Systems (WMS) Specialist provides operational and systemic support to the distribution and fulfillment centers. This position work directly with the distribution and fulfillment center management and end users to troubleshoot problems or issues that arise, identify enhancements for the systems or processes, and apply continuous improvement philosophy to improve the overall workflow efficiency and standardization within the distribution and fulfillment center.

Responsibilities

• Collaborate with the distribution and fulfillment center management and end users to assist in the implementation of process improvement initiatives to increase productivity and safety, as well as reduce cost and waste, in all distribution and fulfillment center processes.
• Assist with the development and maintenance of departmental standard operating procedures (SOPs); notify appropriate personnel and assist with training as necessary.
• Work collaboratively with the distribution center training personnel to ensure all training materials are created, updated, and rolled out to appropriate locations. Follow the established audit system to validate the training has been completed.
• Gather and analyze data from the system to define issues or needed enhancements, and work collaboratively to develop recommendations for solutions and/or improvements.
• Work directly with internal and external systems testing resource(s) to validate all new code. Ensure positive outcome of testing, or make recommendations to appropriate personnel to modify new code for successful launch.
• Review accounting data from Finance to ensure execution systems are providing accurate data, provide findings and recommendations to management.
• Troubleshoot systemic issues arising from change order adjustments or enhancements; determine the root cause of the issue and/or work with IT as necessary to resolve.
• Conduct User Acceptance Testing (UAT) to ensure system enhancements meet the objectives; log errors and/or defects and provide feedback as appropriate.
• Demonstrate the Company's Core and Growth Values in the performance of all job functions.