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Retail Sales Associate

ashley furniture
Castro Valley, CA Full Time
POSTED ON 3/28/2025 CLOSED ON 4/28/2025

What are the responsibilities and job description for the Retail Sales Associate position at ashley furniture?

We Don't Follow Trends, We Create Them.

As a Retail Sales Associate at Ashley Furniture, transform store guests into loyal customers. You're the person who guides them as they explore our home furnishings. Your expertise inspires enthusiasm and excitement about our products. Help our guests discover styles that reflect their lives and design rooms they'll love to live in.

This is an excellent opportunity for an entrepreneurial, focused, and ambitious sales professional with a passion for lifestyle retail and a high-energy environment.

Key Responsibilities

  • Provide outstanding service experience for every customer and guest. Maintain a welcoming, professional presence at the front desk and engage with guests to ensure a cordial, respectful treatment representing the Company's brand image.
  • Accurately and efficiently process sales orders, adhering to cash handling protocols. Assist customers with credit applications and financing matters as required while maintaining thorough documentation of sales transactions.
  • Address customer concerns independently whenever possible.
  • Aid in store opening and closing activities, including cash reconciliation and completion of daily checklists.
  • Support inventory management and loss prevention procedures, including participation in bi-annual inventory checks.
  • Meet and exceed sales goals, align to KPIs and performance standards.
  • Complete any additional tasks assigned by management.

Requirements

  • Legally authorized to work in the US.
  • At least 18 years old.
  • Ability to lift, tug, and pull 25 lbs with or without accommodation.
  • High school diploma or equivalent, preferred.
  • 1 year customer service and/or sales experience, preferred.
  • Gets charged up by interacting with others, being outgoing, friendly, and easy to talk to.
  • Conveys information in a way that inspires action.
  • Gets excited by developing and sharing fresh ideas.
  • Ability to work flexible hours, including weekends and holidays.
  • Maintain reliable attendance.

Benefits

When you join us, you are eligible to participate in our comprehensive benefits programs, which include:

  • Extended health, dental benefits, and vision insurance.
  • Employee Discount from 10% - 30%.
  • Life/Disability Insurance.
  • Flex Spending Account.
  • 401K.
  • Paid Time Off & Holidays.
  • Paid Birthday.
  • Weekly Pay.
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