Store Manager

Summary:

What You’ll Do
• Recruit, onboard, train, and motivate sales associates while fostering a positive work environment conducive to high performance and low turnover.
• Conduct performance reviews, offer ongoing coaching, and facilitate strategic engagement activities such as huddles to align store decisions with company strategy.
• Lead store sales associates to meet sales and profit goals while fostering a high-performing sales culture aligned with company strategy.
• Facilitate promotional events and provide daily sales training and product education, ensuring consistent and strategic selling to maximize results and uphold company standards.
• Utilize analytics and insights to create targeted selling development plans for retail sales associates, providing relevant insights on offers, assortment, and selling processes.
• Ensure consistent store maintenance and adherence to standards throughout, optimizing assortment and maintaining a visible presence on the floor to drive business ethically.
• Cultivate a customer-centric culture within the store, emphasizing the importance of prioritizing customer satisfaction.
• Empower the team to address customer issues promptly and empathetically, ensuring efficient resolution.
• Track and analyze customer feedback to identify areas for improvement and enhance the overall customer experience.
• Serve as a role model of Ashley's culture and vision, embodying the company's values and principles in all interactions.
• Manage customer engagement throughout the entire lifecycle, fostering strong relationships and maximizing customer satisfaction at every touchpoint.
• Complete any additional tasks as assigned by management.

What You Bring
· Associate degree in Business Administration or related field or equivalent work experience required
· 2 years’ experience in retail sales, required
· Supervisory/Management experience, required
· Strong business knowledge with basic financial acumen
· Flexible and willing to work extended hours when necessary
· Ability to work weekends and holidays
· Excellent interpersonal skills
· Excellent verbal and written communication skills
· Effective time management and organizational skills
· Analytical and problem-solving skills
· Proficient mobile & computer skills, including experience with Microsoft Office Suite, internet

What’s In It for You
When you join us, you are eligible to participate in our comprehensive benefits programs, which include:
· Health, dental benefits, and vision insurance
· Employee Discount from 10% - 30%
· Life/Disability Insurance
· Flex Spending Account
· 401K
· Paid Time Off & Holidays
· Paid Birthday

Learn more about who we are and the causes we support here
Apply now and find your home at Ashley!