Demo

Service Associate

Ashlin Hadden Insurance
Noblesville, IN Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 5/19/2025

Are you a detail-driven professional who loves to keep things organized, running smoothly, and enjoys communicating directly with clients? Our fast-paced insurance agency is looking for a Part-time Service Associate to help our team stay on top of tasks, documentation, and client communication.

What You’ll Do:

  • Process information and manage data efficiently.
  • Monitor new leads and track client status updates.
  • Check carriers for pending cancelations and non-renewals.
  • Send insured notifications and communicate account changes with producers.
  • Review applications to confirm accuracy and readiness for producers.
  • Research new business leads to gather key company details and report effectively back to our team.
  • Monitor and track connected API lead submissions.
  • Assist producers with binding forms and file submission, documentation, and organization.
  • Set up and maintain account profiles and add/edit policies in our agency management system.
  • Conduct midterm check-ins with insureds to ensure satisfaction and account accuracy.
  • Handle client outreach, follow-ups, and ongoing communication.
  • Manage certificates of insurance inquiries and ensure timely request fulfillment.
  • Provide essential support when teammates are out of the office.
  • Ease team workload to allow producers time for account nurturing and professional growth.

When Do We Need You?

  • Train in-person at the agency for the first 2-3 months.
  • Ability to move to a more flexible remote schedule upon management review.
  • Monday, Wednesday, Friday 9a-1p
  • Tuesday, Thursday 1p-5p

Why Join Us?
We’re a dedicated, dynamic team that values hard work, collaboration, and a bit of fun. This role is perfect for someone who’s organized, proactive, enjoys customer interaction, and is ready to make a big impact behind the scenes.

If you’re ready to help us stay efficient, grow our agency, and keep things running like clockwork — we’d love to hear from you!

Job Type: Part-time

Pay: $15.00 - $17.00 per hour

Expected hours: 20 – 30 per week

Benefits:

  • 401(k)
  • 401(k) matching

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Ability to Commute:

  • Noblesville, IN 46060 (Required)

Ability to Relocate:

  • Noblesville, IN 46060: Relocate before starting work (Required)

Work Location: In person

Salary : $15 - $17

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