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Transitional Care Coordinator

Ashton Health & Rehabilitation
Mc Leansville, NC Full Time
POSTED ON 1/15/2025
AVAILABLE BEFORE 4/11/2025

Join the Ashton Health and Rehabilitation team today- we are looking for an extraordinary ,  assertive  and  experienced  Admissions Coordinator!

Job Summary :  Manages the admissions process for prospective and incoming residents requiring transitional rehab services or long term care and ensuring the highest level of customer satisfaction.

Duties & Responsibilities

  • Participate in Marketing Ashton Health and Rehab within the hospitals by developing working relationships with discharge planners, physician practices, home health agencies, etc.
  • Proactively reaches out to and responds to inquiries from hospital discharge planners, families, and other referral sources
  • Serves as the initial liaison with residents and families on facility services and issues
  • Interviews residents or residents’ representative to obtain necessary personal and financial data to determine eligibility for admission
  • Conducts tours of the skilled nursing facility / rehab area. Develops presentations and events aimed at community education and awareness on healthcare specialty programs and services. Maintain a model room and update marketing materials for facility social media and various advertisements.
  • Assigns accommodations for new admissions related to nursing care needs, resident and residents’ family’s preference, availability of space, and other information.
  • Ensure all admissions paperwork is completed thoroughly, accurately and on a timely basis. Informs prospective residents of their responsibilities, rights, and all benefits.
  • Maintains records of admissions and discharges and compile occupancy census data. Participate in meetings to alert appropriate staff members of projected admissions, room changes, discharges, and appointments / tours.
  • Maintains knowledge of Medicare & Medicaid regulations to ensure services are in compliance with professional boarding standards, state and federal regulatory requirements.
  • Assist family and business office with residents applying for Medicaid.
  • All other duties assigned.

Required Qualifications

  • Bachelor’s Degree in Business and / or healthcare related field  preferred , but not required.
  • 3-5 years of experience in a related Admissions / Marketing or business development position within or related healthcare setting  Strongly  preferred
  • Excellent customer service skills, personality and drive!
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