Demo

Director of Operations

Ashton Thomas Private Wealth
Scottsdale, AZ Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/17/2025

This job description outlines a senior leadership role focused on overseeing operations within an RIA (Registered Investment Advisor) and Broker Dealer environment. The Director will be responsible for managing a team, optimizing processes, ensuring compliance, and fostering strong relationships with key stakeholders, including custodians, advisors, and executives.

Ideal Candidate :

The ideal candidate will be a hands-on leader with a track record of team building, operational excellence, and relationship management. They will have a deep understanding of financial products and services, particularly in the RIA and Broker Dealer sectors, and will be able to navigate complex challenges in a fast-paced environment.

Key Duties :

  • Team Management : Lead and develop the Operations team, ensuring smooth daily operations.
  • Operational Strategy : Understand and manage key drivers of the department’s performance, making tactical decisions to meet service levels.
  • Compliance & Issue Resolution : Address operational and compliance challenges promptly, ensuring smooth processes.
  • Vendor Relationship Management : Build and maintain relationships with custodians and other partners to resolve time-sensitive issues.
  • Data Reconciliation and Management : Review and ensure accurate data quality across platforms.
  • Process Improvement : Identify areas for improvement and work with senior leaders to implement efficiencies.
  • Special Projects : Assist with communications and presentations for the field and contribute to projects that drive operational improvements.

Required Skills & Experience :

  • Extensive Custodian Experience : Must have experience working with custodians, preferably with Charles Schwab, Fidelity, Pershing, and Goldman Sachs.
  • Leadership Skills : Ability to lead and motivate teams, manage multiple projects, and communicate effectively at all levels.
  • Industry Knowledge : In-depth understanding of the RIA and Broker Dealer space, including mutual funds, ETFs, brokerage accounts, alternative investments and managed accounts.
  • Financial Services Experience : 10 years in operations, with at least 5 years in a managerial role within financial services, particularly within an RIA.
  • Licensing & Designations : FINRA Series 65, 7, and 24 preferred; relevant designations like CFP, CPA, or CIMA are a plus.
  • Strong Communication : Excellent verbal and written communication skills for internal and external relationships.
  • Customer-Focused : Strong customer service orientation, with the ability to work flexible hours when necessary.
  • Willingness to travel : Approx 35%
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    Job openings at Ashton Thomas Private Wealth

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    Full Job Description Overview At Ashton Thomas, we care about our people. We are a Registered Investment Advisor (RIA), ...

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