What are the responsibilities and job description for the Asian American Arts Alliance is hiring: Audience Services & Box Office Manager i position at Asian American Arts Alliance?
Classic Stage Company is seeking a full-time Audience Services & Box Office Manager. CSC challenges the traditional perception of classic work by exploring and reimagining stories across the world’s repertoire. The position will work in the Box Office, located on East 13th Street, in NYC.
Position Summary
Reporting to the Director of Marketing & Communications and the General Manager, the Audience Services & Box Office Manager will execute all areas pertaining to the box office and ticket sales, including membership sales, ticket income tracking and reporting, and group sales. The position will oversee part-time Box Office Associates.
Main Responsibilities
- Oversee the box office and manage sales for all CSC events and memberships.
- Build and maintain all events, memberships, and reports (Spektrix); including financial reporting.
- Provide sales reporting and analysis to key internal stakeholders to inform marketing and pricing strategy.
- Manage membership program and maintain a sophisticated communications strategy for members.
- Lead group sales campaigns and manage communications / sales with group leaders, facilitate and process group sales.
- Maintain data integrity and oversee CRM database (Spektrix).
- Manage and train part-time Box Office Associates.
- Work with third-party ticketing vendors on outside sales for CSC events.
- Steer Classic Rewards program with marketing team (neighborhood benefits).
- Provide excellent and timely customer service to anyone reaching out to CSC’s box office Hotline; staff box office and internal box office Hotline.
Compensation and Benefits
Requirements
Application Instructions
If this position sounds like the perfect fit for you, please apply! In addition to your resume, send along a cover letter that tells them a little bit about yourself beyond your work history. They’d love to know more about you and hear why you’re interested in this role and what you’re looking for in a new position. Please email to jobs@classicstage.org with “Audience Services & Box Office Manager” in the subject line.
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Salary : $25
