AAS - Case Manager I (Korean speaking)

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA , Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community-based services.

Vision: Hope, Opportunity, and Voice for All

Values

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.
  
  

ACRS seeks a full-time Korean speaking Case Manager I in our Aging and Adult Services department to provide culturally competent case management services to elderly persons and adults living with disabilities within the Asian Pacific American community that are holistic, person-centered, and strengths-based with the goal of helping individuals to live a meaningful and independent life in the community. Performs services in compliance with agency policies and with contract and regulatory standards and requirement.

• Schedule: Mon Fri, no weekend work!
  
  

Competitive Beneftis Package Includes

• Pay range is between $58,400 to $63,100 annually. Can increase based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office.
• Paid Time Off:
• 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
• 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
• 32 hours wellness leave per year, available to use once accrued, no waiting period.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.
  

Essential Job Functions

• Works with clients to develop and implement person-centered, holistic, and community-based care plan. Specific tasks include: conducts in-home functional assessments and reassessments addressing broad range of life domains; confirms diagnosis, skin condition, medications, treatments, psych/social information with health care providers as needed; develops, implements, monitors and modifies a written, personalized care plan in collaboration with client/family, physician and other health professionals; provides client advocacy in attaining services and assistance in areas such as housing, medical resources, financial assistance, legal advocacy, personal care service, translation/interpretation. Expected to meet program performance and/or productivity standards.
• Assists clients with recruiting, contracting and termination of their individual personal providers (IP) and/or home care agency. Assists clients in filing administrative hearings.
• Document all client activities and contacts according to agency policy and system standards and maintain confidential client record.
• Authorize or reauthorize payment for client approved Medicaid funded services or terminated services in WA State SSPS (Social Services Payment System).
• Participates in training, meetings, consultations, and conferences.
• Assist transitional care for clients when moving to Nursing home, Assisted Living, Adult Family Home, etc. assessments and/or termination planning.
• Provides team back up when case coverage is needed and assists in the orientation and training of new staff, as requested.
  
  

Position Qualifications

• Bachelor's degree (social work, behavioral or health sciences preferred) and appropriate bilingual or bicultural skills relevant to the job; OR
• High School Diploma or equivalent GED, and one (1) year of paid on-the-job social service experience or one (1) year full-time equivalent in verifiable internship or volunteer work in social services. Part-time hours maybe considered if hours total one year equivalent, and appropriate bilingual or bicultural skills.
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
• Completion of Case Manager training program including State sponsored CORE Training preferred.
• Knowledge of: the aging process; the aging network service delivery system; other service delivering systems in the community; the purpose of the I&A/CM program and the services it provides; and the responsibilities of I&A/CM staff.
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Korean language.
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
• Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business.
  
  

WORKING CONDITIONS: Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls.  Must occasionally lift and/or move up to/or move up to 20 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.  Some work will be performed offsite (i.e. outside classes or meetings with employers).  The noise level in the work environment is moderate.

LOCATION: Asian Counseling and Referral Service - Main Office

EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities: Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.

Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.