Admin-Gen - Administrative Specialist II (Vietnamese or Korean speaking preferred)

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA , Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community-based services.

Vision: Hope, Opportunity, and Voice for All

Values

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.
  
  

ACRS seeks a full-time Administrative Specialist II (Vietnamese or Korean speaking preferred) who performs a wide range of administrative and office support activities for the agency to facilitate the efficient operation of the organization and to provide visitor and client support to guests.

• Schedule: Mon – Fri, no weekend work!
  
  

Competitive Benefits Package Includes

• Pay range is between $23.45 to $25.51 hourly. Can increase based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office.
• Paid Time Off:
• 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
• 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
• 32 hours wellness leave per year, available to use once accrued, no waiting period.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.
  

Essential Job Functions

• Operates switchboard, solicits enough information to direct the call to the correct party; take messages if the called party is not available or directs call to voice mail; assists staff in making special calls such as long distance. Greets and directs clients and other guests.
• Coordinates and maintains all agency intake packets requested by programs.
• Assists other Administrative Staff in the handling of Administrative Services Requests/duties such as but not limited to, copying/faxing documents, production of presentation materials, mail distribution, maintenance of administration equipment and opening/closing of agency office.
• Responsible for the sorting and distribution of inter-office mail and the processing of agency postal mail.
• Attends all agency, program and team meetings, in-service trainings, and supervision.
• Other job-related duties as assigned by management.
  
  

Position Qualifications

• Associate’s degree or equivalent with minimum one (1) year in office clerical profession; OR
• HS diploma or equivalent, with minimum of four (4) years experience in office clerical profession.
• Requires strong attention to detail in performing a variety of administrative tasks.
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Vietnamese or Korean language.
• Ability to communicate effectively with both native English speakers and speakers of English as a second language; to use and organize reference sources to assist a diverse group of callers and walk-in visitors with wide variety of questions; to perform multiple tasks simultaneously in a busy, mental health waiting room.
• Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, e-mail, and data entry. Efficiently research and perform various tasks via the internet.
• Must have typing skills (30 WPM); proficiency with MS Word preferred.
  
  

Working Conditions: The position requires regular mobility within the office or workspace, may involve sitting for extended periods throughout the day and the ability to handle objects, tools, or controls. Occasional lifting or moving of up to 20 pounds may be required. May involve tasks where visual acuity is beneficial.

LOCATION: Asian Counseling and Referral Service - Main Office

EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities: Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.

Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.