BH - Intake Specialist II

ABOUT THE ORGANIZATION: COME WORK WITH US! Help us provide hope, opportunity, and voice to thousands in our region by joining our team!

All candidates are welcome to apply especially those with diverse lived experiences who bring their perspective, personal identities, and history. We strongly encourage candidates who represent Asian & Native Hawaiian/Pacific Islander, intersectional communities to submit applications. These include those who identify as LGBTQIA , Transracial Adoptee, those who are justice involved, multi-racial, multi-lingual, all abilities, South Asian, or are part of other underrepresented communities.

About ACRS: Since 1973, Asian Counseling and Referral Service (ACRS) has been working toward social justice and offering a broad array of behavioral health programs, human services and civic engagement activities for Asians, Pacific Islanders, and other underserved communities in King County and beyond.

Mission: Asian Counseling & Referral Service is a social justice organization that promotes the health and well-being of Asians and Native Hawaiian/Pacific Islanders (A&NH/PIs) and other communities by providing and advocating for responsive community-based services.

Vision: Hope, Opportunity, and Voice for All

Values

• We are rooted in our Social Justice history and practice and advocate for and with those who are farthest from hope and opportunity.
• Our actions are Client-/Community Centered.
• We believe belonging is essential.
• Compassion is at the heart of our work and approach.
  
  

ACRS seeks a full-time BH - Intake Specialist II who can responsible for culturally competent and person-centered intake assessment services for Adult Mental Health Program. Performs crisis intervention over the phone and in-person. Assesses potential funding sources (Medicaid and non-Medicaid) for clients and coordinate insurance and private party billings as needed.

• Schedule: Mon-Fri, no weekend work!
  
  

Competitive Benefits Package Includes

• Pay range is between $64,400 to $69,700 annually. Can increase based on experience with possible increases after 6 months from date of hire.
• ACRS pays 100% for employee only HMO/Virtual Plus medical benefits. Additional options are covered anywhere from 75% to 85%.
• Vision insurance is available at a very minimal cost.
• ACRS pays 100% of your life, AD&D and long-term disability insurance on or coinciding with your date of hire.
• Employer paid ORCA card and vanpool program. Free on site parking available at Main Office.
• Paid Time Off:
• 8 hours of vacation accrued monthly from day 1, available to use after 6 months of employment.
• 6 hours of sick leave, accrued monthly from day 1, available to use once accrued, no waiting period.
• 32 hours wellness leave per year, available to use once accrued, no waiting period.
• 13 paid holidays annually.
• IT equipment provided, with telecommuting reimbursement available.
• 403b Retirement Savings Account eligibility.
• Simplified Employee Pension available after 2 years.
• Employee Assistance Program.
  

Essential Job Functions

• Performs initial intake to adults at the agency and off-site: conducts person-centered intake assessments by using medical necessity criteria as provided by funder for benefit package; assigns service tier level; gives provisional diagnosis by using DSM IV TR; develops initial service care plan based on intake assessment; assesses potential funding sources (Medicaid and non-Medicaid) for clients and coordinates insurance and private pay billings as needed; and meets program performance and/or productivity standards.
• Prepares concise, complete, and accurate program documentation according to agency policy and system standards. Completes all of the required documentation and reports relevant to public payors, such as Medicaid and other third party payors, such as private insurers, in a timely manner. Expected to meet program documentation standards.
• Provides back-up in initial phone and walk-in screening. Provides back-up information and referral regarding mental health services including other MH providers and other systems.
• Performs crisis intervention (including referrals to Mental Health Provider’s) over the phone and in-person.
• Participates in individual supervision, training, meetings, consultations, and conferences.
• Coordinates and cooperates with other agencies, organizations, and natural supports on client evaluation.
• Provides team back up when case coverage is needed and assists in the orientation and training of new staff, as requested.
• Other job-related duties as assigned by management.
  
  

Position Qualifications

• Must be Washington Mental Health Professional; AND
• Master’s degree in social work or social/behavioral science with two (2) years of counseling experience emphasis in mental health AND
• Must be Ethnic Minority Specialist and licensed as Licensed Social Worker or Licensed Mental Health Counselor.
• Knowledge of: child development principles and characteristics of mental, behavioral, and emotional problems; current social/economic problems; interview techniques; individual and group behavior; treatment methods with children, and community resources.
• Ability to work as a team member with professional and support staff; analyze and draw conclusions from case records; apply casework principles to individual situations; and exercise judgment and organize multiple tasks.
• Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices. Prefer fluency in Asian/Pacific Islander language.
• Effective ability to navigate a personal computer. Competency in use of the Microsoft Office and other relevant software for word processing, calendaring, email, and data entry. Efficiently research and perform various tasks via the internet.
• Must have reliable transportation. If using a personal or an agency vehicle to fulfill job duties, must have a valid driver’s license and be insurable under ACRS’s auto policy. If using a personal vehicle, must have current auto insurance including coverage for work-related business.
  
  

PHYSICAL DEMANDS AND WORKING CONDITIONS: Regularly required to walk; use hands and arms to reach and operate objects, tools, or controls.  Must occasionally lift and/or move up to/or move up to 30 pounds.  Specific vision abilities required by this job include close vision and the ability to adjust focus.  Some work will be performed offsite (ie. outside classes or meetings with employers).  The noise level in the work environment is moderate.

LOCATION: Asian Counseling and Referral Service - Main Office

EOE STATEMENT: Asian Counseling and Referral Service is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. Washington Relay Service 711.

ACRS does not and will not discriminate on the basis of age, ancestry, color, creed, disability, gender identity, marital status, national origin, parental status, political ideology, race, religion, sex, sexual orientation, use of a service animal, military or veteran status. Equal access to programs, services and employment is available to all persons. Those individuals requiring accommodation should notify ACRS in advance. ACRS is a Tobacco-Free Campus.

Know Your Rights & Responsibilities: Job Applicant Poster Viewing Center

ACRS is committed to ensuring that our job application process is accessible to all individuals, including those with disabilities, in accordance with the Americans with Disabilities Act (ADA).

If you require accommodation to assist with your job application, please contact recruiting@acrs.org. Our HR team is dedicated to providing alternative means and personalized assistance to ensure that your application can be submitted without undue hardship.

Our goal is to provide an accessible, fair, and inclusive application process, and we encourage you to communicate your needs so we can assist you effectively.