What are the responsibilities and job description for the Fleet Operations Specialist position at ASK Consulting?
Responsibilities of the Fleet Operations Support Specialist:
- Manage procurement, deactivation and warranty process for telematic devices
- Work with telematic vendors, drivers and maintenance facilities to ensure proper installation and continued functionality
- Partner with Fleet and telematic provider(s) to troubleshoot issues
- Maintain user, driver and corporate hierarchy and permissions for responsible programs
- Consult with stakeholders to provide reporting to maximize value of corporate programs
- Maintain knowledge of program updates and train users on new and existing features
- Ensure billing accuracy and timely processing of payment
- Help build and create automations with providers and systems
- Support field teams during BCP events
Minimum Qualifications
Minimum Qualifications of the Fleet Operations Support Specialist:
- High school diploma or GED required
- A minimum of 3 years of asset, client or account management experience
- Strong interpersonal skills and the ability to effectively communicate with peers, business partners, and leadership
- Ability to interact with internal and external business partners supporting corporate policy, standards, processes and procedures
- Proficient in understanding, analysis, and management of vehicle information to provide recommendations
- Ability to demonstrate a consultative approach to customer needs, run reports and interpretate data to draw conclusions
- Strong proficiency with computers and Microsoft Office programs; strong MS Excel proficiency required
- Self-motivated, able to manage expectations, prioritize work to meet deadlines, and work under pressure in a fast paced, high-energy environment
- Strong customer service and organization skills required
- Works well in a team environment by supporting departmental initiatives and goals
- Provide excellent communication skills, both written and verbal
- Ability to sit or stand for prolonged periods of time
- Ability to perform repetitive data entry tasks, manual dexterity
Preferred Qualifications
Preferred Qualifications of the Fleet Operations Support Specialist:
- Bachelor's degree
- Fleet and telematics experience preferred
Job Type: Contract
Pay: $18.48 - $19.44 per hour
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $18 - $19
