What are the responsibilities and job description for the Call Center Agent position at Ask Staffing?
All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title : Call Center Agent
Location : Phoenix , AZ, 85007 -Remote
Duration : 03 Month Contract
Pay Range is $16 / hr. to 20 / hr. on W2
Job Description :
- Remote but needs to report to office first day for orientation.
- Responsible for professionally and courteously serving customers by handling all inbound telephone calls pertaining to Individual and Business-related tax compliance, delinquency and general information requests and inquiries.
- To succeed in this position candidates should have a bias for doing the right thing and serving others with a positive attitude.
- This position includes the following : -Answering incoming phone calls in a fast-paced environment. -Resolving Tier 1 level issues -Reviewing taxpayer accounts -Verifying, gathering and simultaneously updating key information -Educating taxpayers of online resources and current tax policies -Submitting requests for payment arrangements -Participation in all team engagement activities. -Meeting performance expectations
Skills Required :
Skills Preferred :
Experience Required :
Experience Preferred :
Education Required :
Education Preferred :
About ASK : ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
Salary : $16
