Assistant Operations Manager

ASM Global 
ASM Global is the world’s leading venue management and services company.  The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management.  The company’s elite venue network spans five continents, with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.  From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.  
 
Allegiant Stadium 

Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl and has been selected to host Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives. 

Job Summary 

The Assistant Manager of Operations is responsible for supporting and managing the various Stadium conversions for all events to include installation and removal of synthetic turf, retractable seating, stage builds, event set-ups and breakdowns. Other responsibilities include coordination of Stadium inspections, work orders, inventory management, trainings, and third party-service for the Production and Operations Department.  This position will also work closely with staff to provide detailed administrative support to ensure department efficiency. 

Essential Functions 

• Manage FT and PT Conversion team members who install retractable seating, install turf field, stage right equipment, and set up stadium owned furniture, fixtures and equipment for all stadium events. 

• Manage Stadium loading dock operations and logistics. Coordinate loading dock programs Opendock and Notify. 

• Implement standard operating procedures and training program for loading dock. 

• Support department scheduling for FT and PT team members. 

• Assist with recruitment and hiring process for FT and PT team members. 

• Responsible for Production and Operations department payroll. Ensure proper event coding based on stadium events and estimate. 

• Monitor the crew’s attendance, performance, and quality of work being performed ensuring all aspects of conversion are completed and any deficiencies are corrected. 

• Assist in the development of standard operating procedures for stadium conversion elements. Creating detailed plans for installation / removal methods and preventative maintenance programs. 

• Manage oversight for HIPPO - CMMS system., in relation to all Operation department work order requests. Manage and implement tracking system to determine that all work orders are completed in an acceptable timeframe. Responsible for training staff on work order system.  

• Completes a comprehensive checklist of each conversion to ensure the proper conditions and that all safety aspects are reviewed. 

• Provides hands on training, coaching and motivation of the conversion crew. 

• Manage and organize Production and Operations Storage Spaces, in addition to keeping inventory of tools and equipment. 

• Participates as manager on duty coverage for public and private stadium events. 

• Complete special projects and tasks assigned by Senior Director of Production and Operations. 

Required Qualifications 

• A minimum education level of:  High School Diploma or its equivalency (BA/BS Degree Preferred in Facility Management, Sports Management or related). 

• A minimum of 3 - 5 years of related work experience in facilities management 

• Experience in coordinating, communicating, amongst multiple teams of large-scale entertainment venues. 

• Ability to establish and maintaining effective working relationships with managers, employees, patrons, clients, service providers and corporate sponsors. 

• Proficient with Microsoft Office Suite (Outlook, Word, Excel); and ability to learn all required business systems. 

• Ability to prioritize and to handle multiple projects simultaneously while meeting tight deadlines. 

• Good written, verbal, and interpersonal skills required; ability to interact with all levels. 

• Professional presentation, appearance, and work ethic. 

• Ability to obtain and maintain forklift certification; ability to operate a forklift 

• Ability to work flexible schedule including nights, weekends, and holidays 

• Ability to work indoors and outdoors, as well as in various weather climates 

ASM Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. ASM Global may require an employee to perform duties outside his/her normal description. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. 

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 

We thank all applicants for their interest, however, only those selected for an interview will be contacted.