Demo

Operations Manager

ASM Global Convention Center Management, LLC
Ithaca, NY Full Time
POSTED ON 2/2/2025
AVAILABLE BEFORE 3/1/2025

Summary

As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.

Responsible for the daily activities required to run, maintain, and service the facility and/or the events by performing the following duties personally or through subordinate supervisors:

Essential Duties and Responsibilities

  • Assists the General Manager in directing, supervising and scheduling all aspects of operations, including engineering; building and grounds; technical services; event services, including ADA compliance; public safety; security and custodial services.
  • Coordinates the operations activities with other building departments and show-related contractors.
  • Implement facility rules, regulation policies and procedures.
  • Anticipate problems and appropriate solutions. Investigates, analyzes and resolves operational problems and complaints.
  • Provide clear, concise, and timely communication of directives to other departments.
  • Ensures that operations department receives pertinent information for most effective use of the facility and staffing.
  • Assures facility readiness and smooth operation of events.
  • Oversees maintenance of the physical plant and systems.
  • Responsible for the Master MSDS log in the building.
  • Serves as Manager on Duty as required.

Supervisory Responsibilities           

  • Manages subordinate supervisors in any of the following departments: Changeover, Housekeeping, Maintenance, Operations, Production, Engineering, Carpenters, Electricians, Plumbers, Technical Services, Event Services, Public Safety, Security and/or Parking Departments. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with Venues’ policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

Qualifications

  • To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience          

  • Bachelor's Degree from technical college with major in Management or Maintenance Engineering.
  • Minimum of 2 years experience in Supervising or Managing in a similar facility
  • Additional experience may be substituted for education
  • Supervisory experience preferred

Skills and Abilities  

  • Excellent organization skills
  • Ability to prioritize and to handle multiple projects simultaneously
  • Good written, verbal and interpersonal skills required; ability to interact with all levels of staff including management
  • Ability to effectively supervise staff
  • Strong customer service skills
  • Professional presentation, appearance and work ethic
  • Some computer skills
  • Ability to work with limited supervision and as a team member
  • Requires ability to work flexible hours, including nights, weekends and holidays, in addition to normal business hours. 

Physical Demands

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is required to walk extensively; occasionally required to kneel, climb to high walkways or balance. The employee must occasionally lift and/or move up to 50 pounds.
  • This position requires work inside and outside of the building and some exposure to adverse conditions.

NOTE: The essential responsibilities of this position are described under the headings above.  They may be subject to change at any time due to reasonable accommodation or other reasons.  Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

ASM GLOBAL is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Salary Range: $70,000 - $80,000

Salary : $70,000 - $80,000

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Operations Manager?

Sign up to receive alerts about other jobs on the Operations Manager career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$115,103 - $147,076
Income Estimation: 
$157,066 - $200,252
Income Estimation: 
$115,103 - $147,076
Income Estimation: 
$157,066 - $200,252
Income Estimation: 
$90,932 - $119,676
Income Estimation: 
$115,103 - $147,076
Income Estimation: 
$157,066 - $200,252
Income Estimation: 
$219,423 - $248,819
Income Estimation: 
$64,490 - $82,642
Income Estimation: 
$90,932 - $119,676

Sign up to receive alerts about other jobs with skills like those required for the Operations Manager.

Click the checkbox next to the jobs that you are interested in.

  • Compliance Management Skill

    • Income Estimation: $115,593 - $148,606
    • Income Estimation: $116,868 - $167,665
  • Cost Management Skill

    • Income Estimation: $122,070 - $163,956
    • Income Estimation: $199,583 - $277,090
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ASM Global Convention Center Management, LLC

ASM Global Convention Center Management, LLC
Hired Organization Address Ithaca, NY Full Time
Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preemi...
ASM Global Convention Center Management, LLC
Hired Organization Address Port Huron, MI Full Time
POSITION: Accounting Manager DEPARTMENT: Finance REPORTS TO: General Manager FLSA STATUS: Exempt Summary ASM Global - Bl...
ASM Global Convention Center Management, LLC
Hired Organization Address Ithaca, NY Part Time
Summary As the world’s leading venue management company and producer of live event experiences, ASM Global is the preemi...

Not the job you're looking for? Here are some other Operations Manager jobs in the Ithaca, NY area that may be a better fit.

Store Manager

TX06 Bridgestone Retail Operations, LLC., Vestal, NY

Store Manager - 646067

TX06 Bridgestone Retail Operations, LLC., Vestal, NY

AI Assistant is available now!

Feel free to start your new journey!