What are the responsibilities and job description for the General Manager position at ASM Global Group?
REPORTS TO : Regional VP of Convention Centers
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FLSA STATUS : Exempt
Summary
As the world’s leading venue management company and producer of live event experiences, ASM Global is the preeminent management and content partner with over 350 venues worldwide. Operating and investing in the world’s most important stadiums, arenas, convention centers, and theaters requires unmatched dedication and the most profound expertise. Our focus is YOU! Through investments in growth, resources, and technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve.
Across our portfolio of live event venues and corporate offices, we are seeking a General Manager at the Broward County Convention Center. This individual is responsible for the overall management, promotion, and operation of the venue with a focus on revenue generation, facilitating optimum efficiency, maximizing profits, and providing exceptional customer service by performing the following individually or through department Directors or managers. Departments include marketing, sales, finance, human resources, food and beverage, event services, security, parking, facilities, and related operations.
Essential Duties and Responsibilities
- Provides full control of the day-to-day operations, assuring the coordination of plans, programs, and events.
- Negotiates and provides final approval on all lease agreements with vendors, contracts and agreements with event organizers, hosts, managers, and agents.
- Establishes and maintains contact with booking agents, professional managers, promoters and others within the sports and entertainment industry to encourage continual and regular use of the facility to drive revenue.
- Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include matters of training and development; quality assurance; energy efficiency; safety / emergency procedures, crowd control and crisis management procedures, or other areas as needed.
- Develops and implements facility goals in accordance with the management contract, the Client’s objectives, corporate policy, and good business practice.
- Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facilities.
- Assists and coordinates with the development of the annual operating calendar, activity schedules, and projections for attendance and / or revenue.
- Directs the development, administration and execution of all financial and operating reports including capital expenses, operating revenue, expense budgets, etc.
- Other duties as assigned.
Supervisory Responsibilities
Lead and manage Directors and Managers who supervise employees in the areas of Finance, Marketing, Operations, Food & Beverage, and other facility departments. The individual must establish and maintain effective working relationships with the Client / Contract Administrator, tenants, government departments and agencies, University, sports and entertainment industry, community, and civic organizations, as well as union representatives (where applicable) to encourage continual and regular use of the facilities.
Qualifications
Education and / or Experience
Skills and Abilities
Computer Skills
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit for long hours; use hands to manage files, type and operate office machines; to talk and hear on the telephone. Specific vision abilities required by this job include close vision to manage office correspondence.
NOTE : The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASM Global is an Equal Opportunity / Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Applicants that need reasonable accommodations to complete the application process may contact HR at (954) 302-8890.
About Us
Our Work Experience is the combination of everything that's unique about us : our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.
Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
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